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Samsung Cloud

Samsung Cloud works in Syria, but not all of it, as of .

Samsung's backup and sync service for Galaxy devices, storing settings, contacts, notes and app data tied to a Samsung Account.

Last Updated

High-vote services get prioritized for outreach

What works

Each part of the service, checked from Syria.

Core useWorks

Samsung Cloud's backup settings opened on a phone in Syria, showing a recent settings backup and the Back up now option.

Landing pageWorks

The Samsung Cloud app opened on a phone in Syria, listing the data synced across devices and the phone's backup items.

Sign-upNot checked
Sign-inWorks

Samsung Cloud was in use from Syria with a signed-in Samsung account, with sync turned on for apps such as Contacts, Calendar and Samsung Notes.

Progress Timeline

No Response

Contacted Company

Community Updates

A community volunteer wrote to Samsung's MENA privacy team asking it to activate Samsung Wallet and Samsung Pay for users in Syria, citing the lifted sanctions.

Work at Samsung? Know someone who does?

Sanctions are lifted. Most companies just haven't updated their policies. A word from inside Samsung can change that.

Tips for advocating

  • Reach out to legal, compliance, or policy teams.
  • Reference the lifted sanctions.
  • Point to competitors who have already unblocked Syria.

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Frequently Asked Questions

Partly. The core use of Samsung Cloud works in Syria, but something else about it fails or has not been checked. This page lists what works and what does not.

Many international services blocked access to Syria due to previous sanctions and compliance policies. Even as sanctions are being reviewed, some companies have not yet restored access. Unblock Syria tracks these services and advocates for change.

You can help by voting on this page to show demand, sharing it on social media, and contacting Samsung Cloud directly to request they restore access for Syrian users.