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Acronis
BlockedDeclined
Cyber protection platform combining backup, disaster recovery, and endpoint security
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Progress Timeline
Declined
Acronis support responded to the unblocking request via case #07133210, with a human review from a named support engineer. The response stated that Acronis service in Syria is currently not available and that while there are plans to introduce the service in the future, there is no estimated timefra...
Follow-up Sent
A follow-up email was sent to Acronis support at support@acronis.com regarding case #07133210, two weeks after the initial outreach received no substantive response. The follow-up reiterated the request for a compliance review to restore access for users in Syria, referencing the updated OFAC and EU...
Note
Community member contacted Acronis Customer Care about enabling service access in Syria. Acronis support confirmed they are checking internally with the relevant team and will provide an update.
Evidence Added
Evidence of blocking documented. Acronis maintains an explicit sanctions and export controls compliance policy affecting Syria.
Work at Acronis? Know someone who does?
You can help change this. Syria's political situation has changed—all sanctions have been lifted. Many companies just haven't updated their policies yet. If you work at Acronis or know someone who does, share our resources with their legal or compliance team. Sometimes all it takes is one person asking the right question.
Tips for advocating: Reach out to legal, compliance, or policy teams. Reference the lifted sanctions. Point to competitors who have already unblocked Syria. Every voice matters.
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