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1Password
Secure password manager for storing, generating, and sharing credentials across devices
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Cyber protection platform combining backup, disaster recovery, and endpoint security
Last Updated
24 Jun, 2026
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High-vote services get prioritized for outreach
Blocked in Syria, where Acronis maintains an explicit sanctions and export controls compliance policy. The team contacted the company in February 2026 and sent a follow-up that month. Later in February the company declined, stating the service is not available in Syria with no estimated timeframe for introducing it.
Declined
Acronis support responded to the unblocking request via case #07133210, with a human review from a named support engineer. The response stated that Acronis service in Syria is currently not available and that while there are plans to introduce the service in the future, there is no estimated timefra...
Follow-up Sent
A follow-up email was sent to Acronis support at support@acronis.com regarding case #07133210, two weeks after the initial outreach received no substantive response. The follow-up reiterated the request for a compliance review to restore access for users in Syria, referencing the updated OFAC and EU...
Note
Community member contacted Acronis Customer Care about enabling service access in Syria. Acronis support confirmed they are checking internally with the relevant team and will provide an update.
Evidence Added
Evidence of blocking documented. Acronis maintains an explicit sanctions and export controls compliance policy affecting Syria.
You can help change this. Syria's political situation has changed—all sanctions have been lifted. Many companies just haven't updated their policies yet. If you work at Acronis or know someone who does, share our resources with their legal or compliance team. Sometimes all it takes is one person asking the right question.
Tips for advocating: Reach out to legal, compliance, or policy teams. Reference the lifted sanctions. Point to competitors who have already unblocked Syria. Every voice matters.
Contact Acronis Support:
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