5S
Blocked
5Sim
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GA
Galaxy Store
RestrictedContacted
Samsung's app store for Galaxy devices offering apps, games, themes, and watch faces
High-vote services get prioritized for outreach
Progress Timeline
Contacted Company
A community volunteer emailed Samsung's MENA privacy team at privacy.mena@samsung.com requesting that Samsung Wallet and Samsung Pay be enabled for users in Syria. The email was written in Arabic and referenced the December 2025 OFAC sanctions lift, EU sanctions revision, and included supporting doc...
Investigated
Community member reported that Samsung Galaxy Store has restricted functionality in Syria. Submitted from a Syrian IP address (129.224.207.53) on Chrome/Android. While the app store itself is accessible, paid apps and themes are unavailable for users in Syria. The submitter noted they hope for full ...
Work at Galaxy Store? Know someone who does?
You can help change this. Syria's political situation has changed—all sanctions have been lifted. Many companies just haven't updated their policies yet. If you work at Galaxy Store or know someone who does, share our resources with their legal or compliance team. Sometimes all it takes is one person asking the right question.
Tips for advocating: Reach out to legal, compliance, or policy teams. Reference the lifted sanctions. Point to competitors who have already unblocked Syria. Every voice matters.
Contact Galaxy Store Support:
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