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1Password
Secure password manager for storing, generating, and sharing credentials across devices
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Norton
BlockedContacted
Antivirus and cybersecurity suite with malware protection and identity theft prevention
High-vote services get prioritized for outreach
Progress Timeline
Follow-up Sent
A community volunteer sent a follow-up outreach email to Gen Digital (Norton's parent company) at press@gendigital.com, investorrelations@gendigital.com, and dmca@gendigital.com, escalating the request to restore access for Syrian users. The email referenced ongoing blocking issues and the 2025 sanc...
Company Responded
Norton human support agent responded via live chat. The agent acknowledged the concern and stated that "Norton services are restricted in certain regions due to compliance requirements." When informed that the US Treasury lifted all sanctions, the agent said Norton "must follow official compliance g...
Contacted Company
A community volunteer initiated a live chat with Norton Support to request unblocking services in Syria. After navigating past the AI virtual assistant, the volunteer was transferred to a human support agent. The volunteer explained that Syria needs Norton's security products and that all US sanctio...
Work at Norton? Know someone who does?
You can help change this. Syria's political situation has changed—all sanctions have been lifted. Many companies just haven't updated their policies yet. If you work at Norton or know someone who does, share our resources with their legal or compliance team. Sometimes all it takes is one person asking the right question.
Tips for advocating: Reach out to legal, compliance, or policy teams. Reference the lifted sanctions. Point to competitors who have already unblocked Syria. Every voice matters.
Contact Norton Support:
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