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Antivirus and cybersecurity suite with malware protection and identity theft prevention
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Blocked in Syria. A community volunteer contacted the company through live chat in February 2026 and sent a follow-up; the company acknowledged the request, said access is restricted for compliance reasons, and promised to resume service once it receives the required clearance, without giving a timeline. No resolution yet.
Follow-up Sent
A community volunteer sent a follow-up outreach email to Gen Digital (Norton's parent company) at press@gendigital.com, investorrelations@gendigital.com, and dmca@gendigital.com, escalating the request to restore access for Syrian users. The email referenced ongoing blocking issues and the 2025 sanc...
Company Responded
Norton human support agent responded via live chat. The agent acknowledged the concern and stated that "Norton services are restricted in certain regions due to compliance requirements." When informed that the US Treasury lifted all sanctions, the agent said Norton "must follow official compliance g...
Contacted Company
A community volunteer initiated a live chat with Norton Support to request unblocking services in Syria. After navigating past the AI virtual assistant, the volunteer was transferred to a human support agent. The volunteer explained that Syria needs Norton's security products and that all US sanctio...
You can help change this. Syria's political situation has changed—all sanctions have been lifted. Many companies just haven't updated their policies yet. If you work at Norton or know someone who does, share our resources with their legal or compliance team. Sometimes all it takes is one person asking the right question.
Tips for advocating: Reach out to legal, compliance, or policy teams. Reference the lifted sanctions. Point to competitors who have already unblocked Syria. Every voice matters.
Contact Norton Support:
No, Norton is currently blocked in Syria. Users in Syria cannot access this service. We are tracking the situation and advocating for change.
Many international services blocked access to Syria due to previous sanctions and compliance policies. Even as sanctions are being reviewed, some companies have not yet restored access. Unblock Syria tracks these services and advocates for change.
You can help by voting on this page to show demand, sharing it on social media, and contacting Norton directly to request they restore access for Syrian users.
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