Cisco Secure Client
by Cisco
Enterprise VPN and security client for secure network access
VPN service for private browsing, IP masking, and bypassing geographic restrictions
High-vote services get prioritized for outreach
Company Responded
HMA VPN's support team responded to the unblocking request via info@hidemyass.com with an automated acknowledgment. The response confirmed receipt and assigned a support ticket, but provided no substantive information about the Syria access issue. The response directed the volunteer to the HMA suppo...
Contacted Company
A community volunteer emailed HMA VPN's support team at info@hidemyass.com requesting that the service be enabled for users in Syria. This is the first outreach to HMA regarding Syria access restrictions.
Investigated
Community testing confirmed that HMA VPN is blocked in Syria. The mobile app displays a geo-restriction message: "We can't work here — Unfortunately, HMA VPN isn't supported where you are." The app refuses to connect and only offers a "Close App" button, indicating a service-level geographic block.
You can help change this. Syria's political situation has changed—all sanctions have been lifted. Many companies just haven't updated their policies yet. If you work at HMA VPN or know someone who does, share our resources with their legal or compliance team. Sometimes all it takes is one person asking the right question.
Tips for advocating: Reach out to legal, compliance, or policy teams. Reference the lifted sanctions. Point to competitors who have already unblocked Syria. Every voice matters.
Contact HMA VPN Support:
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