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Cloud contact center service for omnichannel customer support operations
Customer SupportBusiness Software
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HP's support portal for drivers, software downloads, and troubleshooting laptops and printers
Last Updated
24 Jun, 2026
Category
High-vote services get prioritized for outreach
Blocked in Syria. A community report in February 2026 verified that the support site returns an Akamai CDN "Access Denied" error from Syrian connections. A community volunteer emailed the company in March 2026 noting the CDN-level block and asking that Syria be enabled. No response has been recorded, and the block remains in place.
Contacted Company
A community volunteer emailed HP's privacy, support, and legal teams at privacy@hp.com, support@hp.com, and legal@hp.com requesting that service access be enabled for users in Syria. The email referenced the lifting of the comprehensive trade embargo on Syria by both the United States and the Europe...
Verified
Community report verified that HP Support is blocked in Syria. Accessing support.hp.com returns an Akamai CDN "Access Denied" error: "You don't have permission to access http://support.hp.com/us-en on this server." The error page references errors.edgesuite.net, confirming Akamai infrastructure is e...
You can help change this. Syria's political situation has changed—all sanctions have been lifted. Many companies just haven't updated their policies yet. If you work at HP Support or know someone who does, share our resources with their legal or compliance team. Sometimes all it takes is one person asking the right question.
Tips for advocating: Reach out to legal, compliance, or policy teams. Reference the lifted sanctions. Point to competitors who have already unblocked Syria. Every voice matters.
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