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Amazon Connect is currently blocked in Syria, as of .
Cloud contact center service for omnichannel customer support operations
Last Updated
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Activity Summary
Blocked in Syria. A community volunteer contacted the company in March 2026, the first recorded outreach for this service, citing the 2025 revocation of U.S. and EU sanctions on Syria and noting that competitors have updated their policies. The company has not yet responded, and access remains blocked.
Contacted Company
A community volunteer emailed Amazon's compliance teams at aws-compliance@amazon.com, compliance@amazon.com, and aws-eu-privacy@amazon.com requesting activation of Amazon Connect for users in Syria. The email referenced the complete revocation of U.S. and EU comprehensive sanctions on Syria in 2025,...
Need Help with Amazon Connect?
If you're experiencing issues accessing Amazon Connect in Syria, you can reach out to their support team directly.
Work at Amazon? Know someone who does?
Sanctions are lifted. Most companies just haven't updated their policies. A word from inside Amazon can change that.
Tips for advocating
- Reach out to legal, compliance, or policy teams.
- Reference the lifted sanctions.
- Point to competitors who have already unblocked Syria.
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Frequently Asked Questions
No, Amazon Connect is currently blocked in Syria. Users in Syria cannot access this service. We are tracking the situation and advocating for change.
Many international services blocked access to Syria due to previous sanctions and compliance policies. Even as sanctions are being reviewed, some companies have not yet restored access. Unblock Syria tracks these services and advocates for change.
You can help by voting on this page to show demand, sharing it on social media, and contacting Amazon Connect directly to request they restore access for Syrian users.