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Unblock Syria

Alexa

Alexa works in Syria, but not all of it, as of .

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Amazon voice assistant for smart home control, music, news, and daily tasks

Last Updated

High-vote services get prioritized for outreach

What works

Each part of the service, checked from Syria.

Core useWorks

The reporter says asking Alexa to play the Quran through Spotify worked from Syria without any problems.

Landing pageNot checked
Sign-upNot checked
Sign-inWorks

Implied by the reporter's working core-use test: playing content through Alexa requires a signed-in account.

One-time codes (OTP)Not checked
PaymentNot checked
UpgradeNot checked
Report a change

Progress Timeline

No Response

Activity Summary

Blocked in Syria. The team and community volunteers have pressed Amazon since February 2026, and the company has only acknowledged the requests without a decision on restoring access.

Contacted Company

Community Updates

A community volunteer wrote to Amazon's EU privacy team asking it to review the country restriction, noting that Syria's designation as a state sponsor of terrorism was rescinded on 24 August 2026 and that the measures still in force target named individuals.

Need Help with Alexa?

If you're experiencing issues accessing Alexa in Syria, you can reach out to their support team directly.

Work at Amazon? Know someone who does?

Sanctions are lifted. Most companies just haven't updated their policies. A word from inside Amazon can change that.

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Tips for advocating

  • Reach out to legal, compliance, or policy teams.
  • Reference the lifted sanctions.
  • Point to competitors who have already unblocked Syria.

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Frequently Asked Questions

Partly. The core use of Alexa works in Syria, but something else about it fails or has not been checked. This page lists what works and what does not.

Many international services blocked access to Syria due to previous sanctions and compliance policies. Even as sanctions are being reviewed, some companies have not yet restored access. Unblock Syria tracks these services and advocates for change.

You can help by voting on this page to show demand, sharing it on social media, and contacting Alexa directly to request they restore access for Syrian users.