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Unblock Syria

HyperX

HyperX is blocked in Syria, as of .

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Gaming peripherals brand offering headsets, keyboards, mice, and the NGENUITY software that configures them

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What works

Each part of the service, checked from Syria.

Core useFails

HyperX's website could not be used from Syria: opening hyperx.com failed with "This site can't be reached" (DNS_PROBE_FINISHED_NXDOMAIN), so its products and software could not be reached.

DownloadsFails

Community testing confirmed that HyperX is blocked in Syria. The page at hyperx.com/pages/ng, which serves the NGENUITY configuration software, returns a block page reading «You do not have permission to access this website. Your request was blocked.»

Landing pageFails

hyperx.com again failed to open from Syria, with the browser reporting DNS_PROBE_FINISHED_NXDOMAIN.

Sign-upFails

Creating a HyperX account could not be reached from Syria because hyperx.com failed to open with DNS_PROBE_FINISHED_NXDOMAIN.

Sign-inFails

Signing in to HyperX could not be reached from Syria because hyperx.com failed to open with DNS_PROBE_FINISHED_NXDOMAIN.

PaymentFails

Buying from the HyperX store could not be reached from Syria because hyperx.com failed to open with DNS_PROBE_FINISHED_NXDOMAIN.

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Progress Timeline

No Response

Contacted Company

Community Updates

A community volunteer wrote to HP's privacy team asking it to review the country restriction, citing Syria's removal from the state sponsors of terrorism list on 24 August 2026 and attaching the EU and US sanctions relief documents.

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Sanctions are lifted. Most companies just haven't updated their policies. A word from inside HP can change that.

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Tips for advocating

  • Reach out to legal, compliance, or policy teams.
  • Reference the lifted sanctions.
  • Point to competitors who have already unblocked Syria.

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HP App

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Frequently Asked Questions

No, HyperX is currently blocked in Syria. Users in Syria cannot access this service. We are tracking the situation and advocating for change.

Most likely a company policy that has not caught up with the law. The US sanctions program on Syria ended on 1 July 2025, the EU lifted its economic sanctions in May 2025, and Syria was removed from the US list of State Sponsors of Terrorism in August 2026. Many companies set their Syria restrictions before these changes and have not updated them. This page shows the evidence we have for HyperX and any reply from the company.

You can help by voting on this page to show demand, sharing it on social media, and contacting HyperX directly to request they restore access for Syrian users.