HP Support
HP's support portal for drivers, software downloads, and troubleshooting laptops and printers
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HP Support
Blocked · No Response
HP's companion app for setting up and managing HP laptops and printers, replacing HP Smart and myHP
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Activity Summary
Blocked in Syria, confirmed in September 2026 when the HP app on Windows refused to open with an embargoed country error. No outreach to HP has been made about the app yet.
Community Updates
Investigated
Community testing confirmed that the HP app is blocked in Syria. Launching it on Windows returns «You are in an embargoed country» with error code 1, and the app refuses to load any further. The hp.com website itself loads normally.
Need Help with HP App?
If you're experiencing issues accessing HP App in Syria, you can reach out to their support team directly.
Work at HP? Know someone who does?
Sanctions are lifted. Most companies just haven't updated their policies. A word from inside HP can change that.
Tips for advocating
- Reach out to legal, compliance, or policy teams.
- Reference the lifted sanctions.
- Point to competitors who have already unblocked Syria.
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Frequently Asked Questions
No, HP App is currently blocked in Syria. Users in Syria cannot access this service. We are tracking the situation and advocating for change.
Many international services blocked access to Syria due to previous sanctions and compliance policies. Even as sanctions are being reviewed, some companies have not yet restored access. Unblock Syria tracks these services and advocates for change.
You can help by voting on this page to show demand, sharing it on social media, and contacting HP App directly to request they restore access for Syrian users.