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Unblock Syria

Xbox Live

Xbox Live is blocked in Syria, as of .

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Online multiplayer gaming network with achievements, friends lists, and digital storefront

Last Updated

High-vote services get prioritized for outreach

What works

Each part of the service, checked from Syria.

Core useFails

The tester reports that after signing in from Syria, Xbox detected the location, signed the account out immediately and returned to the home page.

Landing pageWorks

xbox.com loaded normally in a mobile browser from Syria.

Sign-upFails

The tester reports that a Microsoft (Outlook) account could be created from Syria, but linking it to Xbox failed.

Sign-inFails

Signing in to Xbox from Syria showed "Sorry, this game or app isn't available in your country" instead of completing the sign-in.

One-time codes (OTP)Fails

Depends on sign-in, which failed from Syria with Xbox's "not available in your country" message.

PaymentFails

Depends on sign-in, which failed from Syria with Xbox's "not available in your country" message.

UpgradeFails

Depends on sign-in, which failed from Syria with Xbox's "not available in your country" message.

Report a change

Progress Timeline

No Response

Activity Summary

Blocked in Syria. The team wrote to Microsoft's legal and export-control teams in February 2026 requesting a review, and no response has been recorded.

Follow-up Sent

Community Updates

A fifth volunteer wrote to Microsoft's export-controls team, again asking that Syria be onboarded following the lifted sanctions.

Need Help with Xbox Live?

If you're experiencing issues accessing Xbox Live in Syria, you can reach out to their support team directly.

Support Page

Work at Microsoft? Know someone who does?

Sanctions are lifted. Most companies just haven't updated their policies. A word from inside Microsoft can change that.

Get the ToolkitView Legal Resources

Tips for advocating

  • Reach out to legal, compliance, or policy teams.
  • Reference the lifted sanctions.
  • Point to competitors who have already unblocked Syria.

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Frequently Asked Questions

No, Xbox Live is currently blocked in Syria. Users in Syria cannot access this service. We are tracking the situation and advocating for change.

Many international services blocked access to Syria due to previous sanctions and compliance policies. Even as sanctions are being reviewed, some companies have not yet restored access. Unblock Syria tracks these services and advocates for change.

You can help by voting on this page to show demand, sharing it on social media, and contacting Xbox Live directly to request they restore access for Syrian users.