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Professional networking platform for career connections, job searching, and industry news
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Progress Timeline
Company Responded
LinkedIn's support team provided a final response to Case #260221-018144, stating that "at the moment we are not able to perform the change." The agent confirmed that the feedback was forwarded to LinkedIn's product team for consideration and noted that when many members request the same improvement...
Under Company Review
LinkedIn's Premium Support Consultant escalated the case to another internal group for additional review and advice after the community volunteer pushed back with evidence that Syria is no longer on the OFAC sanctions list. The agent acknowledged the delay and noted that additional research may be r...
Follow-up Sent
The community volunteer replied to LinkedIn support Case #260221-018144, pushing back on the agent's response that cited trade sanctions restrictions. The volunteer pointed out that Syria is no longer on the OFAC Sanctions Programs and Country Information list, provided a direct link to verify this,...
Company Responded
LinkedIn's Premium Support team responded to Case #260221-018144, stating that LinkedIn does not sell, license, or support Premium accounts or paid products to individuals in trade-sanctioned countries listed on the U.S. Department of Treasury's Sanctions Programs list. The agent cited LinkedIn's Tr...
Follow-up Sent
The community volunteer replied to LinkedIn support Case #260221-018144 with a detailed explanation and screenshot evidence. The volunteer explained they are a software developer from Syria unable to subscribe to LinkedIn Premium due to a compliance block. They clarified that the restriction is not ...
Company Responded
A LinkedIn support agent (Trust and Consumer Support Consultant) responded to the support case within two hours, requesting more details and screenshots about the reported issue. The response indicates the agent did not fully understand the sanctions-related nature of the request and treated it as a...
Follow-up Sent
A community volunteer submitted a support case directly to LinkedIn's customer support (Case #260221-018144) requesting a review of Syria's service restrictions. The volunteer explained that OFAC sanctions on Syria were lifted in December 2025 and referenced official documentation from the U.S. Trea...
Contacted Company
Outreach email sent regarding LinkedIn to Microsoft's Export Control and Compliance team at eccn@microsoft.com requesting a policy review of LinkedIn's service accessibility in Syria. The email referenced the 2025 OFAC and EU sanctions lift. Note: the email was addressed to Microsoft's export contro...
Evidence Added
LinkedIn Sales Navigator is reported blocked in Syria. A user confirmed that the premium sales tool for lead generation and outreach is inaccessible from Syria. Screenshot evidence provided.
Investigated
Syrian passport holders cannot verify their identity on LinkedIn - Syria is not listed as an option on the verification page. This blocks access to features that require identity verification.
Investigated
Community report highlights that Syrian passport holders cannot verify their LinkedIn profiles. Profile verification using a Syrian passport is not supported, limiting access to certain LinkedIn features and services.
Work at LinkedIn? Know someone who does?
You can help change this. Syria's political situation has changed—all sanctions have been lifted. Many companies just haven't updated their policies yet. If you work at LinkedIn or know someone who does, share our resources with their legal or compliance team. Sometimes all it takes is one person asking the right question.
Tips for advocating: Reach out to legal, compliance, or policy teams. Reference the lifted sanctions. Point to competitors who have already unblocked Syria. Every voice matters.
Contact LinkedIn Support:
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