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Xbox Cloud Gaming

Xbox Cloud Gaming is blocked in Syria, as of .

Cloud-based game streaming service for playing console titles on any device

High-vote services get prioritized for outreach

What works

Each part of the service, checked from Syria.

Core useFails

Starting a game on Xbox Cloud Gaming from Syria was refused with the message "Sorry, this game or app isn't available in your country", and the service then signed the account out and sent it to the Microsoft sign-out page.

Landing pageWorks

The Xbox Cloud Gaming storefront at xbox.com/play opened normally from Syria, showing its game catalogue and Game Pass plans.

Sign-upWorks

A tester in Syria used their own Microsoft account with Xbox Cloud Gaming, which shows an account can be held and used from Syria; the regional block applies only when a game is started.

Sign-inNot checked
PaymentNot checked
UpgradeNot checked

Progress Timeline

No Response

Activity Summary

Partially blocked in Syria. Volunteers have written to Microsoft's export-controls team since February 2026, most recently in June, and the company has not replied beyond opening a case.

Follow-up Sent

Community Updates

A fifth volunteer wrote to Microsoft's export-controls team, again asking that Syria be onboarded following the lifted sanctions.

Need Help with Xbox Cloud Gaming?

If you're experiencing issues accessing Xbox Cloud Gaming in Syria, you can reach out to their support team directly.

Support Page

Work at Microsoft? Know someone who does?

Sanctions are lifted. Most companies just haven't updated their policies. A word from inside Microsoft can change that.

Tips for advocating

  • Reach out to legal, compliance, or policy teams.
  • Reference the lifted sanctions.
  • Point to competitors who have already unblocked Syria.

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Frequently Asked Questions

No, Xbox Cloud Gaming is currently blocked in Syria. Users in Syria cannot access this service. We are tracking the situation and advocating for change.

Many international services blocked access to Syria due to previous sanctions and compliance policies. Even as sanctions are being reviewed, some companies have not yet restored access. Unblock Syria tracks these services and advocates for change.

You can help by voting on this page to show demand, sharing it on social media, and contacting Xbox Cloud Gaming directly to request they restore access for Syrian users.