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WhatsApp Business

WhatsApp Business works in Syria, but not all of it, as of .

Business messaging platform for companies to communicate with customers at scale

High-vote services get prioritized for outreach

What works

Each part of the service, checked from Syria.

Core useWorks

A tester in Syria reported that WhatsApp Business worked for everyday use on two Android phones, with the paid subscription the exception. No screenshots were provided.

AI featuresFails

A tester in Syria reported that Meta AI was not available in WhatsApp Business: its button did not appear in the app. No screenshot was provided.

Landing pageNot checked
Sign-upWorks

A tester in Syria reported registering WhatsApp Business on a Syrian number, with the +963 country code listed as in the standard WhatsApp app. No screenshot was provided; a test in January 2026 had found +963 missing from that list.

Sign-inWorks

A tester in Syria reported signing in to WhatsApp Business normally. No screenshot was provided.

One-time codes (OTP)Works

A tester in Syria reported that the one-time verification code for WhatsApp Business arrived on a Syrian number without trouble. No screenshot was provided.

Identity verification (KYC)Not checked
PaymentFails

A tester in Syria reported that paying inside WhatsApp Business did not work: neither a currency nor any payment method appeared in the app. No screenshot was provided.

UpgradeFails

A tester in Syria reported that the paid subscription could not be bought in WhatsApp Business, with no currency or payment method offered. No screenshot was provided.

Progress Timeline

No Response

Activity Summary

Partly available in Syria. A volunteer's contact with WhatsApp support in February 2026 drew only an automated reply, and the team's formal request to Meta for a review in March has had no response.

Contacted Company

Our Outreach

UnblockSyria sent official outreach to Meta requesting a review of WhatsApp Business restrictions for Syria, citing the platform's own documentation and the lifting of US and EU sanctions.

Need Help with WhatsApp Business?

If you're experiencing issues accessing WhatsApp Business in Syria, you can reach out to their support team directly.

Work at Meta? Know someone who does?

Sanctions are lifted. Most companies just haven't updated their policies. A word from inside Meta can change that.

Tips for advocating

  • Reach out to legal, compliance, or policy teams.
  • Reference the lifted sanctions.
  • Point to competitors who have already unblocked Syria.

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Facebook

Partly available

Facebook Marketplace

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Instagram

Partly available

Mapillary

Partly available

Meta

Blocked

Meta AI

Blocked

Meta for Developers

Blocked

Meta Horizon

Unknown

Meta Verified

Blocked

Muse

Blocked

Frequently Asked Questions

Partly. The core use of WhatsApp Business works in Syria, but something else about it fails or has not been checked. This page lists what works and what does not.

The core use of WhatsApp Business works from Syria, but at least one part, such as sign-up, payment or a feature, fails or has not been checked yet. The list on this page shows which parts work and which do not, with the date each was tested.

You can help by voting on this page to show demand, sharing it on social media, and contacting WhatsApp Business directly to request they restore access for Syrian users.