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WhatsApp

WhatsApp works in Syria, but not all of it, as of .

Messaging app for text, voice, and video calls with end-to-end encryption

High-vote services get prioritized for outreach

What works

Each part of the service, checked from Syria.

Core useWorks

A tester in Syria reported that chats worked normally, including sending text messages, images, videos and voice notes. No screenshot was provided.

AI featuresFails

WhatsApp on iPhone refused its Meta AI feature from Syria. Choosing to create a chat theme with AI opened a notice saying AI chats are not available for this user yet.

Landing pageWorks

whatsapp.com opened normally in a mobile browser from Syria, showing its home page with the Open WhatsApp button.

Sign-upWorks

A tester in Syria was using WhatsApp on iPhone with their own registered account, which shows a WhatsApp account active from Syria. Recorded from the Meta AI test, whose screenshot is under AI features.

Sign-inWorks

WhatsApp on iPhone was signed in to the tester's own account from Syria, and its chat theme settings opened normally. Recorded from the Meta AI test, whose screenshot is under AI features.

One-time codes (OTP)Works

After changing the account to a Syrian phone number, WhatsApp's verification code arrived by SMS.

Need Help with WhatsApp?

If you're experiencing issues accessing WhatsApp in Syria, you can reach out to their support team directly.

Work at Meta? Know someone who does?

Sanctions are lifted. Most companies just haven't updated their policies. A word from inside Meta can change that.

Tips for advocating

  • Reach out to legal, compliance, or policy teams.
  • Reference the lifted sanctions.
  • Point to competitors who have already unblocked Syria.

More from Meta

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Facebook

Partly available

Facebook Marketplace

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Instagram

Partly available

Mapillary

Partly available

Meta

Blocked

Meta AI

Blocked

Meta for Developers

Blocked

Meta Horizon

Unknown

Meta Verified

Blocked

Muse

Blocked

Frequently Asked Questions

Partly. The core use of WhatsApp works in Syria, but something else about it fails or has not been checked. This page lists what works and what does not.

The core use of WhatsApp works from Syria, but at least one part, such as sign-up, payment or a feature, fails or has not been checked yet. The list on this page shows which parts work and which do not, with the date each was tested.

You can help by voting on this page to show demand, sharing it on social media, and contacting WhatsApp directly to request they restore access for Syrian users.