Supercell

A Supercell support representative responded to the follow-up outreach via support@supercell.mail.helpshift.com with a scripted decline. The response stated that the message "Login is not supported from your current location" means Supercell has decided to stop offering services in that region. The ...

Supercell's support team responded to the follow-up outreach via support@supercell.mail.helpshift.com. A support representative acknowledged the inquiry and stated they need time to review the information provided. The response indicated no further action is needed at this point. This is a human ack...

Official follow-up email sent from corporateaffairs@unblocksyria.com to legal-requests@supercell.com. The email referenced a March Supercell representative's acknowledgment that the restriction 'does not mean the restriction applied will remain without the possibility of being lifted.' Cited PUBG Mo...

A second Supercell support representative (Jorge) responded to the escalated request via the helpshift conversation thread. Unlike the initial scripted response, Jorge acknowledged the work behind the UnblockSyria initiative and provided a more substantive reply. He stated that Supercell is "constan...

UnblockSyria's Legal Advisor replied to Supercell's support response, stating that the reply was insufficient and requesting that the matter be passed to the relevant person in Supercell's legal team as a matter of priority. The reply was sent directly within the helpshift conversation thread to esc...

Supercell's support team responded to the formal legal outreach via support@supercell.mail.helpshift.com with a human reply from a support representative. The response stated that if a game displays the message "Login is not supported from your current location," it means Supercell has decided to st...

Supercell's automated support system responded to the formal legal outreach within seconds via support@supercell.mail.helpshift.com. The response is a generic automated template acknowledging receipt and stating that legal-requests@supercell.com is meant for inquiries related to legal questions or d...

UnblockSyria's Legal Advisor sent a formal outreach email to Supercell's legal team at legal-requests@supercell.com requesting a compliance review of Syria access restrictions across all Supercell titles. The email noted that Clash Royale is partially accessible (website loads but game client blocke...