Clash Royale

Official follow-up email sent from corporateaffairs@unblocksyria.com to legal-requests@supercell.com. The email referenced a March Supercell representative's acknowledgment that the restriction 'does not mean the restriction applied will remain without the possibility of being lifted.' Cited PUBG Mo...

A second Supercell support representative (Jorge) responded to the escalated request via the helpshift conversation thread. Unlike the initial scripted response, Jorge acknowledged the work behind the UnblockSyria initiative and provided a more substantive reply. He stated that Supercell is "constan...

UnblockSyria's Legal Advisor replied to Supercell's support response, stating that the reply was insufficient and requesting that the matter be passed to the relevant person in Supercell's legal team as a matter of priority. The reply was sent directly within the helpshift conversation thread to esc...

Supercell's support team responded to the formal legal outreach via support@supercell.mail.helpshift.com with a human reply from a support representative. The response stated that if a game displays "Login is not supported from your current location," it means Supercell has decided to stop offering ...

UnblockSyria's Legal Advisor sent a formal outreach email to Supercell's legal team at legal-requests@supercell.com requesting a compliance review of Syria access restrictions. The email specifically noted that Clash Royale is in a state of partial accessibility for users in Syria: the Supercell web...