Algolia
by Algolia
Cloud-based search API platform enabling fast, relevant search experiences for websites and apps
Online payment processing infrastructure for internet businesses and developers
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Company Responded
Stripe's support team responded to our March 31 follow-up via support@stripe.com with a substantive, personalized reply. The response acknowledged the work of the UnblockSyria community and recognized the impact of geographic restrictions on Syrian professionals. Notably, Stripe accepted the distinc...
Follow-up Sent
Official follow-up email sent from corporateaffairs@unblocksyria.com to notices@stripe.com. The email addressed the unanswered Stripe Atlas suggestion, clarifying that Atlas is an incorporation product that does not resolve IP-level blocking. Cited Mastercard as fully accessible and Visa, Google Pay...
Company Responded
Stripe support responded to the follow-up clarification that the request concerns country-level IP restrictions, not an individual account. Stripe acknowledged the details provided and stated: "Currently, there are no updates to Stripe in Syria. Our internal teams are working in order to extend supp...
Follow-up Sent
Follow-up reply sent to Stripe support to reopen the auto-closed ticket. The email clarified that our request is not about an individual account — it concerns Stripe's country-level IP restrictions on Syria that block all users nationwide. We requested escalation to Stripe's legal and compliance tea...
No Response
Stripe automatically closed the support request due to no response from UnblockSyria to their previous request for account details. The automated message stated: "We haven't heard from you for some time now, so we're closing this support request." The ticket can be reopened by replying to the email ...
Note
Automated message from Stripe stating the case is on hold while awaiting a response to the previous request for Stripe account details. The team is waiting for a reply to proceed.
Note
Stripe support continued their review and requested account details (email address, business name, account ID) to further investigate and resolve the Syria IP restrictions case. Multiple support agents have been actively working on the request.
Under Company Review
Stripe Support responded to our outreach requesting removal of Syria IP restrictions. A support agent escalated the request to an internal team best positioned to handle it, and a second agent confirmed that the team is actively reviewing the matter and will follow up with an update.
Note
Email to legal@stripe.com bounced — Google Group does not exist or no permission to post
Contacted Company
Outreach email sent to Stripe at notices@stripe.com and legal@stripe.com requesting review of Syria IP restrictions under the current post-sanctions legal framework.
You can help change this. Syria's political situation has changed—all sanctions have been lifted. Many companies just haven't updated their policies yet. If you work at Stripe or know someone who does, share our resources with their legal or compliance team. Sometimes all it takes is one person asking the right question.
Tips for advocating: Reach out to legal, compliance, or policy teams. Reference the lifted sanctions. Point to competitors who have already unblocked Syria. Every voice matters.
Contact Stripe Support:
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