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Blocked
Amazon Payment Services
by Amazon
Payment gateway for online merchants across the Middle East and North Africa
Payment Services
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AI
Airwallex
BlockedDeclined
Global fintech platform for business banking, payments, and international money transfers
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Declined
Airwallex's support team responded via a human agent (not the AI assistant) at support@airwallex.com, stating that companies from Syria cannot apply for an Airwallex account and that transfers to Syrian bank accounts are not supported at this time. The agent apologized for the delay and noted that "...
Company Responded
Airwallex's AI Assistant responded to the unblocking request, confirming that Syria is listed as "Not Supported" for SWIFT payouts. The response stated that supported countries are determined by multiple factors beyond sanctions, including compliance, legal, and operational considerations, and that ...
Contacted Company
A community volunteer contacted Airwallex at support@airwallex.com requesting that Syria be removed from the list of unsupported countries for SWIFT payouts. The email noted that international sanctions on Syria have been lifted and asked Airwallex to review its compliance policies accordingly.
Investigated
Community report submitted from Saudi Arabia (iPhone/Brave, timezone Asia/Riyadh). Submitter reports Airwallex is blocked for Syrian users. No screenshot evidence provided. Airwallex is an Australian fintech known for sanctions compliance restrictions. Blocking status needs independent verification ...
Work at Airwallex? Know someone who does?
You can help change this. Syria's political situation has changed—all sanctions have been lifted. Many companies just haven't updated their policies yet. If you work at Airwallex or know someone who does, share our resources with their legal or compliance team. Sometimes all it takes is one person asking the right question.
Tips for advocating: Reach out to legal, compliance, or policy teams. Reference the lifted sanctions. Point to competitors who have already unblocked Syria. Every voice matters.
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