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Digital marketplace for apps, games, and content on Windows and Xbox

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Follow-up Sent

A community volunteer sent a follow-up outreach email to Microsoft's Export Control and Compliance team at eccn@microsoft.com specifically requesting access to Microsoft Store for Syrian users. The email focused on the ability to sign in, install applications, and access developer accounts. The volu...

Contacted Company

Outreach email sent to Microsoft's Export Control and Compliance team at eccn@microsoft.com requesting a policy review of Microsoft Store accessibility in Syria. The email referenced the 2025 OFAC and EU sanctions lift and asked Microsoft to review its regional restrictions on the Microsoft Store fo...

Evidence Added

Work at Microsoft Store? Know someone who does?

You can help change this. Syria's political situation has changed—all sanctions have been lifted. Many companies just haven't updated their policies yet. If you work at Microsoft Store or know someone who does, share our resources with their legal or compliance team. Sometimes all it takes is one person asking the right question.

View Legal Resources

Tips for advocating: Reach out to legal, compliance, or policy teams. Reference the lifted sanctions. Point to competitors who have already unblocked Syria. Every voice matters.

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