5Sim
Virtual phone number service for receiving SMS verification codes from online platforms and applications
Digital marketplace for apps, games, and content on Windows and Xbox
Last Updated
24 Jun, 2026
Category
High-vote services get prioritized for outreach
Blocked in Syria, documented in February 2026, with users unable to sign in or install apps. The team and community volunteers contacted Microsoft's export controls team repeatedly since February 2026; a compliance case covering Microsoft Store and LinkedIn was opened, and a follow-up in May 2026 requested an update, but no resolution has followed.
Contacted Company
Official outreach email sent from corporateaffairs@unblocksyria.com to eccn@microsoft.com. Microsoft Store was explicitly named alongside LinkedIn as a Microsoft product with Syria restrictions requiring review. The email argued for a single corporate-level compliance review.
You can help change this. Syria's political situation has changed—all sanctions have been lifted. Many companies just haven't updated their policies yet. If you work at Microsoft Store or know someone who does, share our resources with their legal or compliance team. Sometimes all it takes is one person asking the right question.
Tips for advocating: Reach out to legal, compliance, or policy teams. Reference the lifted sanctions. Point to competitors who have already unblocked Syria. Every voice matters.
Contact Microsoft Store Support:
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