Microsoft Azure

A support manager followed up, apologizing for the inconvenience and confirming the country-availability question remained under review with compliance and engineering, with no timeline given.

Microsoft support replied that Syria is not a supported billing geography for self-service Azure sign-up and cannot be manually overridden, but said the feedback would be shared with the engineering team.

A community volunteer wrote to Microsoft's export compliance team requesting Syria be restored to Azure's country/region list, citing the 2025 easing of sanctions.

A fourth volunteer emailed Microsoft's export-controls team with the same request to enable service access for Syrian users.

A third volunteer wrote to Microsoft's export-controls team with the same request, referencing the same sanctions-relief documentation.

A second volunteer sent the same request to Microsoft's export-controls team, again citing the lifted sanctions.

Microsoft's export-controls team acknowledged the request, opened a case, and said it would provide an update within 24–48 hours.

A community volunteer emailed Microsoft's export-controls team asking that access be enabled for Syrian users, citing the lifted US and EU sanctions. First outreach at the corporate level.