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iCloud

iCloud works in Syria, but not all of it, as of .

Cloud storage, email, messaging, and device sync service for Apple ecosystems

High-vote services get prioritized for outreach

What works

Each part of the service, checked from Syria.

Core useWorks

From Syria without a VPN, a new photo synced to iCloud Photos. The reporter says photos and files synced over both Wi-Fi and mobile data.

Landing pageWorks

icloud.com and its Apple Account sign-in page opened from Syria over Wi-Fi and mobile data.

Sign-upNot checked
Sign-inWorks

Signed in to icloud.com from Syria over mobile data without a VPN; the account home with recent Drive files loaded.

One-time codes (OTP)Fails

Tested from Syria on an iPhone, Apple's country code list for a verification phone number goes straight from Switzerland (+41) to Taiwan (+886) with no entry for Syria (+963), so a Syrian number cannot be set up to receive one-time verification codes.

PaymentFails

Trying to buy more iCloud+ storage from Syria on iPhone showed an alert that the App Store is not available in this country or region, blocking the purchase.

UpgradeNot checked

Progress Timeline

Contacted

Follow-up Sent

Community Updates

A community volunteer wrote to Apple asking it to review the restrictions on users in Syria and to pass the request to its legal or compliance team. The message named no specific Apple service.

Need Help with iCloud?

If you're experiencing issues accessing iCloud in Syria, you can reach out to their support team directly.

Work at Apple? Know someone who does?

Sanctions are lifted. Most companies just haven't updated their policies. A word from inside Apple can change that.

Tips for advocating

  • Reach out to legal, compliance, or policy teams.
  • Reference the lifted sanctions.
  • Point to competitors who have already unblocked Syria.

More from Apple

View all

Apple Account

Usable

Apple App Store

Blocked

Apple Maps

Usable

Apple Music

Usable

Apple Pay

Blocked

Apple Podcasts

Usable

Apple Sports

Available

Apple Store

Usable

Apple TV+

Usable

FaceTime

Usable

Frequently Asked Questions

Partly. The core use of iCloud works in Syria, but something else about it fails or has not been checked. This page lists what works and what does not.

Many international services blocked access to Syria due to previous sanctions and compliance policies. Even as sanctions are being reviewed, some companies have not yet restored access. Unblock Syria tracks these services and advocates for change.

You can help by voting on this page to show demand, sharing it on social media, and contacting iCloud directly to request they restore access for Syrian users.