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Unblock Syria

Frame.io

Frame.io is blocked in Syria, as of .

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Cloud-based video review and collaboration platform for creative teams

Last Updated

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What works

Each part of the service, checked from Syria.

Core useFails

The Frame.io web app at app.frame.io showed only a blank page from Syria, so the platform could not be used.

Landing pageWorks

The frame.io home page loaded normally from Syria.

Sign-upFails

Opening the sign-up page on accounts.frame.io from Syria returned a 403 Forbidden error.

Sign-inFails

Opening app.frame.io to sign in from Syria showed only a blank page.

One-time codes (OTP)Fails

One-time codes could not be used because sign-in to Frame.io failed from Syria.

PaymentFails

Payment could not be reached because sign-in to Frame.io failed from Syria.

UpgradeFails

Upgrading could not be reached because sign-in to Frame.io failed from Syria.

Report a change

Progress Timeline

Contacted

Activity Summary

Blocked in Syria. The team has contacted Adobe repeatedly since February 2026, and as of June its export compliance team says the request remains under review, with no timeline given.

Follow-up Sent

Community Updates

A community volunteer wrote to Adobe's client care asking that the Syria restriction be reviewed by its legal or compliance team, citing the end of the US sanctions programme, the repeal of the Caesar Act and the August 2026 rescission of the terrorism designation.

Need Help with Frame.io?

If you're experiencing issues accessing Frame.io in Syria, you can reach out to their support team directly.

Work at Adobe? Know someone who does?

Sanctions are lifted. Most companies just haven't updated their policies. A word from inside Adobe can change that.

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Tips for advocating

  • Reach out to legal, compliance, or policy teams.
  • Reference the lifted sanctions.
  • Point to competitors who have already unblocked Syria.

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Frequently Asked Questions

No, Frame.io is currently blocked in Syria. Users in Syria cannot access this service. We are tracking the situation and advocating for change.

Many international services blocked access to Syria due to previous sanctions and compliance policies. Even as sanctions are being reviewed, some companies have not yet restored access. Unblock Syria tracks these services and advocates for change.

You can help by voting on this page to show demand, sharing it on social media, and contacting Frame.io directly to request they restore access for Syrian users.