Adobe Photoshop

Two more community volunteers wrote to Adobe's export compliance team at export@adobe.com, asking it to review the Syria restriction on products such as Photoshop, Illustrator and Creative Cloud and to name the rule behind it if it stays.

A community volunteer wrote to Adobe's client care asking that the Syria restriction be reviewed by its legal or compliance team, citing the end of the US sanctions programme, the repeal of the Caesar Act and the August 2026 rescission of the terrorism designation.

Adobe's export compliance team replied that the request is under review as part of its evaluation process, with no timeline given.

A community volunteer emailed Adobe's export compliance team, citing the lifted U.S. sanctions and asking that access to Adobe be enabled for Syrian users.

Adobe's export compliance team replied that the request had been noted as part of its evaluation process, without a timeline, and directed the team to check Adobe.com for updates.

UnblockSyria sent a detailed follow-up to Adobe's export compliance team, documenting the CDN-level block across all 11 tracked Adobe products and citing peer platforms that had already restored access.

Adobe replied that it continually evaluates how to serve customers globally in light of legal and regulatory considerations, without committing to a timeline or specific action for Syria.

Adobe's export compliance team replied with boilerplate language about continually evaluating regional availability, without addressing the Syria-specific request.

A community volunteer emailed Adobe twice, citing the end of U.S. sanctions on Syria and asking that access be restored for Syrian users. Adobe did not reply.

A community volunteer emailed Adobe's support, PR and legal teams asking that access be restored for Syrian users following the lifted U.S. sanctions. Adobe did not reply.

A community volunteer emailed Adobe's export compliance team requesting Photoshop and related products be enabled for Syrian users, citing the lifted U.S. and EU sanctions.

A community volunteer emailed Adobe's export compliance team about Photoshop specifically, citing the lifted U.S. sanctions and asking that access be restored.

UnblockSyria sent Adobe an official request to review IP-based restrictions on its products for Syrian users, citing the December 2025 lifting of U.S. sanctions and requesting a compliance review.

UnblockSyria formally requested that Adobe review Syria's IP restrictions for Photoshop, citing the lifted U.S. sanctions and peer platforms that had already restored access.