Skip to main content
BO

Booking.com

BlockedContacted

Leading travel platform for booking hotels, flights, car rentals, and vacation stays worldwide

Suggest Correction

High-vote services get prioritized for outreach

Progress Timeline

Follow-up Sent

A community volunteer sent a follow-up outreach email to Booking.com's support ticket address, reiterating the request to enable service access for users in Syria. The email referenced the U.S. Treasury's December 2025 announcement lifting the comprehensive trade embargo, the OFAC sanctions programs...

Company Responded

Booking.com customer service replied with a generic automated response asking for booking confirmation details (confirmation number, PIN code, accommodation name, check-in/out dates). The response did not address the sanctions-related access request, indicating the support team did not recognize the...

Contacted Company

A community volunteer sent an outreach email to Booking.com at customer.service@booking.com requesting restoration of access for users in Syria. The email referenced the 2025 OFAC General License and EU sanctions lift, with supporting documentation.

Verified

Community verification: Booking.com remains completely blocked when accessed from Syria via DSL network.

Work at Booking.com? Know someone who does?

You can help change this. Syria's political situation has changed—all sanctions have been lifted. Many companies just haven't updated their policies yet. If you work at Booking.com or know someone who does, share our resources with their legal or compliance team. Sometimes all it takes is one person asking the right question.

View Legal Resources

Tips for advocating: Reach out to legal, compliance, or policy teams. Reference the lifted sanctions. Point to competitors who have already unblocked Syria. Every voice matters.

Contact Booking.com Support:

Support Page

Frequently Asked Questions

More in Travel Booking

Other services in this category