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Agoda

LimitedContacted

Travel booking platform for hotels, flights, and vacation packages worldwide

High-vote services get prioritized for outreach

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Contacted Company

A community volunteer emailed Agoda's Digital Services Act enquiries team at dsa.enquiries@agoda.com requesting a compliance review to restore access for users in Syria. The email cited the December 2025 U.S. Treasury announcement lifting the comprehensive trade embargo, referenced OFAC documentatio...

Investigated

Community member reported Agoda as limited in Syria. The travel booking platform works but does not list Syrian hotels or restaurants, effectively excluding Syria as a destination. Reported from Syria. No evidence screenshots were provided.

Work at Agoda? Know someone who does?

You can help change this. Syria's political situation has changed—all sanctions have been lifted. Many companies just haven't updated their policies yet. If you work at Agoda or know someone who does, share our resources with their legal or compliance team. Sometimes all it takes is one person asking the right question.

View Legal Resources

Tips for advocating: Reach out to legal, compliance, or policy teams. Reference the lifted sanctions. Point to competitors who have already unblocked Syria. Every voice matters.

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