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Unblock Syria

Amazon Lex

Amazon Lex is blocked in Syria, as of .

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What works

Each part of the service, checked from Syria.

Core useFails

Opening the Amazon Lex console from Syria returned the AWS 400 Access Restricted page, which says access is restricted because the user appears to be in a country or region where AWS does not provide services.

Landing pageWorks

The Amazon Lex product page on the AWS website opened normally from Syria, showing its buttons to create an AWS account and to get started with the service.

Sign-upFails

Creating a new AWS account from Syria got past email verification, but continuing from the password step led to a Website Temporarily Unavailable page, so the account could not be created.

Sign-inFails

Choosing to sign in to an existing AWS account from Syria led to the same 400 Access Restricted page on the AWS Console, so signing in could not go ahead.

One-time codes (OTP)Works

During AWS account sign-up from Syria, the email verification step succeeded and the page confirmed the email address had been verified.

PaymentNot checked
UpgradeNot checked
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Progress Timeline

No Response

Activity Summary

Blocked in Syria. The team contacted Amazon in February 2026, which acknowledged the request without a decision, and outreach through September has not changed that.

Contacted Company

Community Updates

A community volunteer wrote to Amazon's EU privacy team asking it to review the country restriction, noting that Syria's designation as a state sponsor of terrorism was rescinded on 24 August 2026 and that the measures still in force target named individuals.

Need Help with Amazon Lex?

If you're experiencing issues accessing Amazon Lex in Syria, you can reach out to their support team directly.

Work at Amazon? Know someone who does?

Sanctions are lifted. Most companies just haven't updated their policies. A word from inside Amazon can change that.

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Tips for advocating

  • Reach out to legal, compliance, or policy teams.
  • Reference the lifted sanctions.
  • Point to competitors who have already unblocked Syria.

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Frequently Asked Questions

No, Amazon Lex is currently blocked in Syria. Users in Syria cannot access this service. We are tracking the situation and advocating for change.

Many international services blocked access to Syria due to previous sanctions and compliance policies. Even as sanctions are being reviewed, some companies have not yet restored access. Unblock Syria tracks these services and advocates for change.

You can help by voting on this page to show demand, sharing it on social media, and contacting Amazon Lex directly to request they restore access for Syrian users.