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Amazon Connect
by Amazon
Cloud contact center service for omnichannel customer support operations
Customer SupportBusiness Software
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ZE
Zendesk
Open
Customer service and support platform with ticketing, live chat, and help desk tools
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Note
A correction was submitted by what appears to be a Zendesk employee (based on the submitter's corporate email domain) indicating that the service is not fully open. The submitter noted that geofencing is being implemented to comply with identified areas, and restrictive beneficial owner screening is...
Contacted Company
A community volunteer contacted Zendesk via their web chat support portal, requesting that service access be enabled for users in Syria. After interacting with Zendesk's AI agent (Zea), the request was routed to the technical support team with a 1-2 business day response time. The volunteer submitte...
Zendesk is open in Syria!
Great news—Zendesk has made their service available to users in Syria. This is exactly what we're working toward. Help us celebrate companies that do the right thing and encourage others to follow their lead.
Help others follow: When advocating with other companies, mention that Zendesk is already serving Syria. Real examples make the strongest case.
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