Mi Store
Xiaomi's official online store for purchasing smartphones, smart home devices, and accessories
Retail & Brand StoresConsumer DevicesSmart Home & IoT, Wearables
Mi Store
Restricted
Cloud storage and sync service for Xiaomi devices, covering photos, contacts, notes, and Find My Device
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High-vote services get prioritized for outreach
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Activity Summary
Restricted for users in Syria. Community testing in May 2026 confirmed that the Mi Account interface loads, but adding a Syrian phone number fails with a server side authorization error, indicating a restriction tied to the Syrian network. No outreach to the company has been made yet.
Investigated
Community testing from Syria confirmed that Xiaomi Cloud restricts account features for Syrian users. Attempting to add a Syrian phone number to the Mi Account from within the i.mi.com mobile interface triggers a Chinese-language error: «未授权请求或授权失效 21301» (the request is unauthorized or invalid). Th...
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Sanctions are lifted. Most companies just haven't updated their policies. A word from inside Xiaomi can change that.
Tips for advocating
- Reach out to legal, compliance, or policy teams.
- Reference the lifted sanctions.
- Point to competitors who have already unblocked Syria.
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Frequently Asked Questions
Xiaomi Cloud is restricted in Syria. Access may require workarounds or may not be fully functional. We are monitoring the situation.
Many international services blocked access to Syria due to previous sanctions and compliance policies. Even as sanctions are being reviewed, some companies have not yet restored access. Unblock Syria tracks these services and advocates for change.
You can help by voting on this page to show demand, sharing it on social media, and contacting Xiaomi Cloud directly to request they restore access for Syrian users.