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Unblock Syria

Ubisoft Connect

Ubisoft Connect works in Syria, but not all of it, as of .

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Gaming launcher and rewards platform for purchasing and playing Ubisoft titles

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High-vote services get prioritized for outreach

What works

Each part of the service, checked from Syria.

Core useWorks

From Syria, the Ubisoft Connect Windows client opened signed in with its Home and Library pages loaded, and a game bought on Steam launched through the client and ran in online multiplayer.

Online multiplayerWorks

The reporter says a game launched from Syria through the Ubisoft Connect client ran in online multiplayer with its anti-cheat service active. Recorded from the report's text; no frame shows the match.

Landing pageWorks

From a Syrian connection, the Ubisoft website opened normally in a desktop browser, including its home page and the free games page.

Sign-upWorks

From Syria, account creation opened in the Ubisoft Connect Windows client, and the report says an account was created successfully and then used in the client.

Sign-inWorks

From Syria, the Ubisoft Connect Windows client was signed in to an account, with games showing in its sidebar, when its Store tab was refused.

PaymentFails

From Syria, opening a game's store page inside the Ubisoft Connect client returned a "Sorry, you have been blocked" security page, so the purchase pages could not be reached.

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Progress Timeline

No Response

Activity Summary

Restricted for users in Syria. A community volunteer asked Ubisoft to review access from Syria in March 2026, and no reply has come yet.

Contacted Company

Community Updates

A community volunteer wrote to Ubisoft's data protection team requesting a review of Syria access, citing the lifting of US and EU sanctions. No reply yet.

Need Help with Ubisoft Connect?

If you're experiencing issues accessing Ubisoft Connect in Syria, you can reach out to their support team directly.

Support Page

Work at Ubisoft? Know someone who does?

Sanctions are lifted. Most companies just haven't updated their policies. A word from inside Ubisoft can change that.

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Tips for advocating

  • Reach out to legal, compliance, or policy teams.
  • Reference the lifted sanctions.
  • Point to competitors who have already unblocked Syria.

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Frequently Asked Questions

Partly. The core use of Ubisoft Connect works in Syria, but something else about it fails or has not been checked. This page lists what works and what does not.

Many international services blocked access to Syria due to previous sanctions and compliance policies. Even as sanctions are being reviewed, some companies have not yet restored access. Unblock Syria tracks these services and advocates for change.

You can help by voting on this page to show demand, sharing it on social media, and contacting Ubisoft Connect directly to request they restore access for Syrian users.