Brawlhalla
Free-to-play platform fighting game with online multiplayer and crossplay support
Video Games
4
Brawlhalla
Accessible
4
Ubisoft Connect
RestrictedContacted
Ubisoft Connect is restricted in Syria, as of .
Gaming launcher and rewards platform for purchasing and playing Ubisoft titles
Last Updated
High-vote services get prioritized for outreach
Progress Timeline
Activity Summary
Restricted for users in Syria. In February 2026 community testing confirmed that the main site and account creation work, but the Ubisoft Store returns Cloudflare Error 1009 banning Syria on both the website and the Windows desktop client, blocking purchases and free-game claims. A community volunteer contacted Ubisoft in March 2026 citing the lifting of sanctions. No resolution yet.
Contacted Company
A community volunteer emailed Ubisoft's data protection officer at dpo@ubisoft.com requesting a compliance review to restore full access for users in Syria. The email referenced the 2025 OFAC sanctions lift, supporting documentation, and noted that other companies have already resumed services.
Verified
Community verification of Ubisoft Connect Windows desktop application from Syria. Account creation works successfully through the desktop client. However, the Store tab within the application displays Cloudflare Error 1009 ("Access denied — the owner of this website (store.ubi.com) has banned the co...
Verified
Community verification from Syria: Ubisoft's main website (ubisoft.com) and game product pages are fully accessible without a VPN. However, the Ubisoft Store (store.ubisoft.com) is completely blocked via Cloudflare Error 1009, which explicitly states the country (SY) has been banned. Attempting to c...
Need Help with Ubisoft Connect?
If you're experiencing issues accessing Ubisoft Connect in Syria, you can reach out to their support team directly.
Work at Ubisoft? Know someone who does?
Sanctions are lifted. Most companies just haven't updated their policies. A word from inside Ubisoft can change that.
Tips for advocating
- Reach out to legal, compliance, or policy teams.
- Reference the lifted sanctions.
- Point to competitors who have already unblocked Syria.
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Frequently Asked Questions
Ubisoft Connect is restricted in Syria. Access may require workarounds or may not be fully functional. We are monitoring the situation.
Many international services blocked access to Syria due to previous sanctions and compliance policies. Even as sanctions are being reviewed, some companies have not yet restored access. Unblock Syria tracks these services and advocates for change.
You can help by voting on this page to show demand, sharing it on social media, and contacting Ubisoft Connect directly to request they restore access for Syrian users.