Careem
by Uber
Middle Eastern super app offering ride-hailing, food delivery, and digital payments
Global ride-hailing and transportation platform connecting riders with drivers
High-vote services get prioritized for outreach
Contacted Company
Outreach email sent to Uber's Data Protection Officer at dpo@uber.com requesting that service access be enabled for users in Syria. The email referenced the December 2025 U.S. Treasury announcement lifting all sanctions on Syria, OFAC documentation confirming Syria is no longer an embargoed country,...
Verified
Community member verified from Syria (IP: 139.28.49.222) that Uber blocks Syrian phone numbers (+963) from creating accounts. The Uber app displays "Unable to create account — The phone number you entered is blocked" with Trace ID 03bcc072-cc2c-4dad-ac16-7b1fac17ca05. Without the ability to create a...
Verified
Community verification confirmed Uber's website is accessible from Syria with no geo-blocking or sanctions page. The site redirects to the Lebanon version (/lb/en/) with Beirut as the default city. Damascus, Syria appears in the "Change your location" dropdown but selecting it returns "Location not ...
You can help change this. Syria's political situation has changed—all sanctions have been lifted. Many companies just haven't updated their policies yet. If you work at Uber or know someone who does, share our resources with their legal or compliance team. Sometimes all it takes is one person asking the right question.
Tips for advocating: Reach out to legal, compliance, or policy teams. Reference the lifted sanctions. Point to competitors who have already unblocked Syria. Every voice matters.
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