YallaGo
Syrian ride-hailing app for booking taxis in Damascus and other cities, with VIP, comfort and economy cars plus motorcycle courier delivery
Ride SharingLogistics & Shipping
Made in SyriaView
Careem
RestrictedIn Review
Careem is restricted in Syria, as of .
Middle Eastern super app offering ride-hailing, food delivery, and digital payments
Last Updated
High-vote services get prioritized for outreach
Progress Timeline
Activity Summary
Restricted for users in Syria. Community testing in February 2026 confirmed Careem does not operate in Syria: the app and login redirect to a block page and Syrian phone numbers never receive verification codes. A community volunteer contacted the company that month, and its care team replied within the hour saying it would forward the feedback, without any specific commitment.
Company Responded
Careem's customer care team responded within 31 minutes of the initial outreach via customercare@gocareem.zendesk.com. A support representative acknowledged the feedback and stated they would forward it to the concerned team for consideration. The response was polite but generic, and did not confirm...
Contacted Company
A community volunteer contacted Careem via their customer care channel, requesting that the company review its restrictions on Syria following the lifting of U.S. and EU sanctions. The email referenced the December 2025 U.S. Treasury announcement, OFAC documentation confirming Syria is no longer lis...
Verified
Community volunteer verified that Careem is restricted in Syria. The main website (careem.com) loads normally, but attempting to sign in redirects to identity.careem.com/blocked with the message: "Sorry, Careem doesn't operate in your country." The mobile app displays: "We don't operate here — Caree...
What works instead
Until Careem is fully available in Syria, here's what we recommend. The badge on each shows how well it works.
Tfadal
Syrian taxi-hailing and delivery app with upfront fares, live trip tracking, scheduled bookings and the option of a female driver
Ride Sharing
Made in SyriaView
Etloob
Syrian multi-store shopping app: browse products from hundreds of local stores in one place and have orders delivered to the door
Online Marketplaces
Made in SyriaView
BeeOrder
Syrian food delivery platform for ordering from restaurants and supermarkets
Food Delivery
Made in SyriaView
Movo
Damascus delivery app for restaurant, pharmacy, grocery and flower orders, with live tracking and scheduled delivery
Food DeliveryOnline Marketplaces
Made in SyriaView
YallaGo
by YallaGoSyrian ride-hailing app for booking taxis in Damascus and other cities, with VIP, comfort and economy cars plus motorcycle courier delivery
Ride SharingLogistics & Shipping
YallaGo
Accessible
Tfadal
by TfadalSyrian taxi-hailing and delivery app with upfront fares, live trip tracking, scheduled bookings and the option of a female driver
Ride Sharing
Tfadal
Accessible
Etloob
by EtloobSyrian multi-store shopping app: browse products from hundreds of local stores in one place and have orders delivered to the door
Online Marketplaces
Etloob
Accessible
BeeOrder
by BeeOrderSyrian food delivery platform for ordering from restaurants and supermarkets
Food Delivery
BeeOrder
Accessible
Movo
by MovoDamascus delivery app for restaurant, pharmacy, grocery and flower orders, with live tracking and scheduled delivery
Food DeliveryOnline Marketplaces
Movo
Accessible
Need Help with Careem?
If you're experiencing issues accessing Careem in Syria, you can reach out to their support team directly.
Work at Uber? Know someone who does?
Sanctions are lifted. Most companies just haven't updated their policies. A word from inside Uber can change that.
Tips for advocating
- Reach out to legal, compliance, or policy teams.
- Reference the lifted sanctions.
- Point to competitors who have already unblocked Syria.
More from Uber
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Frequently Asked Questions
Careem is restricted in Syria. Access may require workarounds or may not be fully functional. We are monitoring the situation.
Many international services blocked access to Syria due to previous sanctions and compliance policies. Even as sanctions are being reviewed, some companies have not yet restored access. Unblock Syria tracks these services and advocates for change.
You can help by voting on this page to show demand, sharing it on social media, and contacting Careem directly to request they restore access for Syrian users.