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Amazon's e-book ecosystem with a vast library of digital books and reading apps
Digital GoodsE-books & Audiobooks
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PlayStation Network
LimitedContacted
Online gaming network with multiplayer, digital store, and cloud gaming
High-vote services get prioritized for outreach
Progress Timeline
Follow-up Sent
A community volunteer emailed Sony's Middle East and Africa customer care team at sonycustomercare.mea@ap.sony.com requesting that PlayStation services be enabled for users in Syria. The email referenced the December 2025 U.S. Treasury announcement lifting the comprehensive trade embargo, OFAC sanct...
Follow-up Sent
A community volunteer sent a follow-up outreach email to Sony Interactive Entertainment Europe's Data Protection Officer at siee.dpo@sony.com requesting that PlayStation services be enabled for users in Syria. The email cited the December 2025 U.S. Treasury announcement lifting the trade embargo, re...
Follow-up Sent
Follow-up outreach email sent to Sony Interactive Entertainment Europe's Data Protection Officer at siee.dpo@sony.com requesting a policy review of PlayStation Network accessibility in Syria. The email referenced the 2025 sanctions lift and asked Sony to review its regional restrictions for Syrian g...
Contacted Company
A community volunteer with compliance expertise reached out to contacts at Sony Interactive Entertainment (PlayStation) regarding Syria IP restrictions. The request is reportedly being escalated internally within Sony.
Investigated
Community report from Syria: PlayStation website opens without VPN, but Syria does not appear in the country selection list, preventing account creation and access to regional services.
Investigated
Community report from Syria indicates the PlayStation website is accessible without a VPN, but Syria does not appear in the country selection list, preventing account creation and access to regional services.
Work at PlayStation Network? Know someone who does?
You can help change this. Syria's political situation has changed—all sanctions have been lifted. Many companies just haven't updated their policies yet. If you work at PlayStation Network or know someone who does, share our resources with their legal or compliance team. Sometimes all it takes is one person asking the right question.
Tips for advocating: Reach out to legal, compliance, or policy teams. Reference the lifted sanctions. Point to competitors who have already unblocked Syria. Every voice matters.
Contact PlayStation Network Support:
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