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Content delivery network and cloud security provider offering CDN, edge computing, and DDoS and web application firewall protection
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Cloud database platform with document storage, search, and real-time analytics
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High-vote services get prioritized for outreach
Blocked in Syria, verified by a community report in February 2026 that showed a country level CloudFront 403 error blocking all access to the documentation, Atlas, and developer resources. The team reached out to the company in March 2026 and, after the first address returned only an automated responder, resent the request to the company's recommended contact. Only an automated acknowledgment was received; no substantive review and no resolution yet.
Follow-up Sent
The original outreach email sent to privacy@mongodb.com on March 30 reached only an automated privacy team responder that does not handle access or compliance inquiries. A corrected outreach was resent from corporateaffairs@unblocksyria.com to privacy-team@mongodb.com, the address recommended by Mon...
Contacted Company
Official outreach to privacy@mongodb.com. CloudFront 403 country-level geo-restriction. Firebase, Supabase, Vercel accessible developer tool and cloud hosting peers.
Company Responded
MongoDB's Privacy Team sent an automated reply from privacy+noreply@10gen.com in response to the outreach. The reply directed to MongoDB's Privacy Hub for standard data protection inquiries and stated that privacy-related inquiries not addressed by their standard resources should be directed to priv...
You can help change this. Syria's political situation has changed—all sanctions have been lifted. Many companies just haven't updated their policies yet. If you work at MongoDB or know someone who does, share our resources with their legal or compliance team. Sometimes all it takes is one person asking the right question.
Tips for advocating: Reach out to legal, compliance, or policy teams. Reference the lifted sanctions. Point to competitors who have already unblocked Syria. Every voice matters.
Contact MongoDB Support:
No, MongoDB is currently blocked in Syria. Users in Syria cannot access this service. We are tracking the situation and advocating for change.
Many international services blocked access to Syria due to previous sanctions and compliance policies. Even as sanctions are being reviewed, some companies have not yet restored access. Unblock Syria tracks these services and advocates for change.
You can help by voting on this page to show demand, sharing it on social media, and contacting MongoDB directly to request they restore access for Syrian users.
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