Algolia
Cloud-based search API platform enabling fast, relevant search experiences for websites and apps
API ServicesCloud HostingDatabases
View
Cloud database platform with document storage, search, and real-time analytics
Last Updated
Categories
High-vote services get prioritized for outreach
Progress Timeline
Activity Summary
Blocked in Syria, verified by a community report in February 2026 that showed a country level CloudFront 403 error blocking all access to the documentation, Atlas, and developer resources. The team reached out to the company in March 2026 and, after the first address returned only an automated responder, resent the request to the company's recommended contact. Only an automated acknowledgment was received; no substantive review and no resolution yet.
Follow-up Sent
The original outreach email sent to privacy@mongodb.com on March 30 reached only an automated privacy team responder that does not handle access or compliance inquiries. A corrected outreach was resent from corporateaffairs@unblocksyria.com to privacy-team@mongodb.com, the address recommended by Mon...
Contacted Company
Official outreach to privacy@mongodb.com. CloudFront 403 country-level geo-restriction. Firebase, Supabase, Vercel accessible developer tool and cloud hosting peers.
Company Responded
MongoDB's Privacy Team sent an automated reply from privacy+noreply@10gen.com in response to the outreach. The reply directed to MongoDB's Privacy Hub for standard data protection inquiries and stated that privacy-related inquiries not addressed by their standard resources should be directed to priv...
Need Help with MongoDB?
If you're experiencing issues accessing MongoDB in Syria, you can reach out to their support team directly.
Work at MongoDB? Know someone who does?
Sanctions are lifted. Most companies just haven't updated their policies. A word from inside MongoDB can change that.
Tips for advocating
- Reach out to legal, compliance, or policy teams.
- Reference the lifted sanctions.
- Point to competitors who have already unblocked Syria.
Related Services
Other services in the same categories
Akamai
Content delivery network and cloud security provider offering CDN, edge computing, and DDoS and web application firewall protection
CDN & Edge NetworksCloud HostingSecurity Tools
View
Amazon API Gateway
Managed service for creating, publishing, and securing APIs at scale
API ServicesCloud HostingDeveloper Tools
View
Algolia
by AlgoliaCloud-based search API platform enabling fast, relevant search experiences for websites and apps
API ServicesCloud HostingDatabases
Algolia
Blocked · In Review
Akamai
by Akamai TechnologiesContent delivery network and cloud security provider offering CDN, edge computing, and DDoS and web application firewall protection
CDN & Edge NetworksCloud HostingSecurity Tools
Akamai
Restricted · In Review
Amazon API Gateway
by AmazonManaged service for creating, publishing, and securing APIs at scale
API ServicesCloud HostingDeveloper Tools
Amazon API Gateway
Blocked · Contacted
Frequently Asked Questions
No, MongoDB is currently blocked in Syria. Users in Syria cannot access this service. We are tracking the situation and advocating for change.
Many international services blocked access to Syria due to previous sanctions and compliance policies. Even as sanctions are being reviewed, some companies have not yet restored access. Unblock Syria tracks these services and advocates for change.
You can help by voting on this page to show demand, sharing it on social media, and contacting MongoDB directly to request they restore access for Syrian users.