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Company Responded
Algolia's support team responded via support@algolia.com with a human reply. The response stated that Algolia is unable to provide any additional details or confirm any changes regarding service availability in Syria, and directed to Algolia's Trust Center for the most up-to-date information on comp...
Follow-up Sent
A community volunteer sent a follow-up to Algolia's support team at support@algolia.com asking for written confirmation of whether Algolia services are now unblocked and fully available in Syria. The volunteer noted that the support ticket had been marked as resolved without any explanatory reply, a...
Investigated
Community testing confirmed that Algolia is blocked in Syria. Algolia's own support documentation explicitly lists Syria among restricted countries alongside Cuba, Iran, North Korea, and Russia. Users attempting to access Algolia APIs from Syrian IPs receive an HTTP 401 Forbidden response.
Contacted Company
A community volunteer emailed Algolia's support team at support@algolia.com requesting that service access be enabled for users in Syria. The email referenced the December 2025 lifting of the comprehensive U.S. trade embargo and the corresponding EU sanctions removal, included links to OFAC announce...
You can help change this. Syria's political situation has changed—all sanctions have been lifted. Many companies just haven't updated their policies yet. If you work at Algolia or know someone who does, share our resources with their legal or compliance team. Sometimes all it takes is one person asking the right question.
Tips for advocating: Reach out to legal, compliance, or policy teams. Reference the lifted sanctions. Point to competitors who have already unblocked Syria. Every voice matters.
Contact Algolia Support:
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