Battle.net
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High-vote services get prioritized for outreach
Company Responded
Mistplay support responded via Zendesk to the community outreach. The response stated that the app is not yet available in the user's region, but that the team is working to make Mistplay more widely available across regions globally. The reply did not specifically address the sanctions lift or comm...
Contacted Company
A community volunteer sent an outreach email to Mistplay at support@mistplay.com requesting service access be enabled for users in Syria. The email referenced the December 2025 U.S. Treasury sanctions lift, OFAC documentation confirming Syria is no longer listed under embargoed countries, and suppor...
Investigated
Community report from Syria (Android/Chrome mobile). Screenshot shows Mistplay app displaying an error dialog indicating geo-blocking at the application level. The app is inaccessible from Syria.
You can help change this. Syria's political situation has changed—all sanctions have been lifted. Many companies just haven't updated their policies yet. If you work at Mistplay or know someone who does, share our resources with their legal or compliance team. Sometimes all it takes is one person asking the right question.
Tips for advocating: Reach out to legal, compliance, or policy teams. Reference the lifted sanctions. Point to competitors who have already unblocked Syria. Every voice matters.
Contact Mistplay Support:
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