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Progress Timeline
Activity Summary
Blocked in Syria, verified by a community report in February 2026 showing an app level geo-block. That same month a community volunteer emailed the company asking it to enable access for Syrian users, citing the December 2025 sanctions lift. The company's support replied that the app is not yet available in the region and that it is working to expand availability, but gave no timeline. No resolution yet.
Company Responded
Mistplay support responded via Zendesk to the community outreach. The response stated that the app is not yet available in the user's region, but that the team is working to make Mistplay more widely available across regions globally. The reply did not specifically address the sanctions lift or comm...
Contacted Company
A community volunteer sent an outreach email to Mistplay at support@mistplay.com requesting service access be enabled for users in Syria. The email referenced the December 2025 U.S. Treasury sanctions lift, OFAC documentation confirming Syria is no longer listed under embargoed countries, and suppor...
Investigated
Community report from Syria (Android/Chrome mobile). Screenshot shows Mistplay app displaying an error dialog indicating geo-blocking at the application level. The app is inaccessible from Syria.
Need Help with Mistplay?
If you're experiencing issues accessing Mistplay in Syria, you can reach out to their support team directly.
Work at Mistplay? Know someone who does?
Sanctions are lifted. Most companies just haven't updated their policies. A word from inside Mistplay can change that.
Tips for advocating
- Reach out to legal, compliance, or policy teams.
- Reference the lifted sanctions.
- Point to competitors who have already unblocked Syria.
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Frequently Asked Questions
No, Mistplay is currently blocked in Syria. Users in Syria cannot access this service. We are tracking the situation and advocating for change.
Many international services blocked access to Syria due to previous sanctions and compliance policies. Even as sanctions are being reviewed, some companies have not yet restored access. Unblock Syria tracks these services and advocates for change.
You can help by voting on this page to show demand, sharing it on social media, and contacting Mistplay directly to request they restore access for Syrian users.