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Unblock Syria

Lutron

Lutron is blocked in Syria, as of .

Company: Lutron Electronics

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Lighting control and smart home systems with the Lutron app for controlling lights, shades and scenes, plus online tools for installers.

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What works

Each part of the service, checked from Syria.

Core useFails

Lutron's online services could not be used from Syria: lutron.com returned the same Imperva "Access denied" block page instead of loading.

DownloadsNot checked
Landing pageFails

Opening lutron.com from Syria returned an Imperva "Access denied" page (Error 16) saying the request was blocked by its security service.

Sign-upFails

Signing up for a Lutron account from Syria was not possible: lutron.com returned an Imperva "Access denied" block page before any sign-up step.

Sign-inFails

Signing in to Lutron from Syria was not possible: lutron.com returned an Imperva "Access denied" block page before any sign-in step.

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Progress Timeline

Contacted

Activity Summary

Blocked in Syria, where lutron.com returns a security block page. A volunteer asked Lutron in September 2026 to review any remaining Syria restrictions; support passed the request to its Middle East team, and two reminders, the latest in October, remain unanswered.

Follow-up Sent

Community Updates

The volunteer sent Lutron's Middle East customer service a second reminder, asking why no update had come and whether the relevant team had reviewed the request.

Work at Lutron Electronics? Know someone who does?

Sanctions are lifted. Most companies just haven't updated their policies. A word from inside Lutron Electronics can change that.

Get the ToolkitView Legal Resources

Tips for advocating

  • Reach out to legal, compliance, or policy teams.
  • Reference the lifted sanctions.
  • Point to competitors who have already unblocked Syria.

Frequently Asked Questions

No, Lutron is currently blocked in Syria. Users in Syria cannot access this service. We are tracking the situation and advocating for change.

Most likely a company policy that has not caught up with the law. The US sanctions program on Syria ended on 1 July 2025, the EU lifted its economic sanctions in May 2025, and Syria was removed from the US list of State Sponsors of Terrorism in August 2026. Many companies set their Syria restrictions before these changes and have not updated them. This page shows the evidence we have for Lutron and any reply from the company.

You can help by voting on this page to show demand, sharing it on social media, and contacting Lutron directly to request they restore access for Syrian users.