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Family safety app for real-time location sharing and alerts
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Progress Timeline
Activity Summary
Blocked in Syria, verified from inside the country in February 2026. A community volunteer first contacted the company that month and it acknowledged receipt, then sent further outreach in March citing the 2025 lifting of sanctions; the company's agents replied that Syria stays on a restricted-countries list. After an April follow-up, the company said the matter needs a deeper cross-team review that is still ongoing.
Company Responded
Life360's customer care team responded to the community volunteer's follow-up via support@life360.com. The agent confirmed that the inquiry has been shared with the appropriate team and stated that the issue requires a deeper review and coordination across teams, which may take additional time. The ...
Follow-up Sent
A community volunteer sent a second follow-up to Life360's customer care team at support@life360.com, one week after the previous exchange where an agent cited a static restricted countries list grouping Syria with comprehensively sanctioned nations. The follow-up requested an update on whether Life...
Follow-up Sent
A community volunteer replied to Life360's customer care agent, acknowledging the importance of sanctions compliance but highlighting that the U.S. formally revoked the comprehensive Syria sanctions program (SySR) as of July 1, 2025. The volunteer noted that Syria is no longer subject to broad, coun...
Company Responded
A Life360 customer care agent responded to the volunteer's support ticket confirming that Syria remains on Life360's restricted countries list. The agent stated that Life360, Tile, and Jiobit are unavailable in Syria, Afghanistan, Cuba, Iran, North Korea, Russia, Venezuela, and the Crimea/Donetsk/Lu...
Company Responded
Life360's support system sent an automated AI-generated response to the follow-up outreach email, stating that Life360 services are currently restricted in Syria due to sanctions and export control laws. The response linked to a "Restricted Countries" support article and offered no timeline or indic...
Follow-up Sent
A community volunteer sent a follow-up email to Life360's support, info, press, and partners teams at support@life360.com, info@life360.com, press@life360.com, and partners@life360.com requesting a review of service availability for users in Syria. The email referenced the 2025 OFAC and EU sanctions...
Contacted Company
A community volunteer contacted Life360 support requesting service access be enabled for users in Syria following the lifting of sanctions.
Company Responded
Life360 support acknowledged the request and stated they would forward it to the relevant department for future consideration.
Evidence Added
Community member from Syria reported that Life360 is blocked. Screenshot evidence provided from an Android device inside Syria showing the service is inaccessible.
Need Help with Life360?
If you're experiencing issues accessing Life360 in Syria, you can reach out to their support team directly.
Work at Life360? Know someone who does?
Sanctions are lifted. Most companies just haven't updated their policies. A word from inside Life360 can change that.
Tips for advocating
- Reach out to legal, compliance, or policy teams.
- Reference the lifted sanctions.
- Point to competitors who have already unblocked Syria.
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Frequently Asked Questions
No, Life360 is currently blocked in Syria. Users in Syria cannot access this service. We are tracking the situation and advocating for change.
Many international services blocked access to Syria due to previous sanctions and compliance policies. Even as sanctions are being reviewed, some companies have not yet restored access. Unblock Syria tracks these services and advocates for change.
You can help by voting on this page to show demand, sharing it on social media, and contacting Life360 directly to request they restore access for Syrian users.