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HubSpot

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CRM platform with marketing, sales, and customer service automation tools

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Company Responded

HubSpot responded to the outreach via two automated replies. The legal team's auto-reply from legal+noreply@hubspot.com stated that the legal inbox is not actively monitored for customer queries and directed inquiries to the customer success team or HubSpot's help center. The privacy team's auto-rep...

Contacted Company

A community volunteer emailed HubSpot at legal@hubspot.com, compliance@hubspot.com, and hubhelp@hubspot.com (and shortly afterward also at privacy@hubspot.com) requesting that full service access be enabled for users in Syria. The email cited the December 2025 OFAC sanctions lift, the EU sanctions r...

Investigated

Community testing confirmed that HubSpot is partially accessible from Syria. The main marketing site at hubspot.com loads normally, but attempting to access the CRM application at app.hubspot.com/signup-hubspot/crm returns a Cloudflare block page: "Sorry, you have been blocked. You are unable to acc...

Work at HubSpot? Know someone who does?

You can help change this. Syria's political situation has changed—all sanctions have been lifted. Many companies just haven't updated their policies yet. If you work at HubSpot or know someone who does, share our resources with their legal or compliance team. Sometimes all it takes is one person asking the right question.

View Legal Resources

Tips for advocating: Reach out to legal, compliance, or policy teams. Reference the lifted sanctions. Point to competitors who have already unblocked Syria. Every voice matters.

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