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Hotels.com

Hotels.com is blocked in Syria, as of .

Travel platform for searching and booking hotels and vacation rentals worldwide

Last Updated

High-vote services get prioritized for outreach

What works

Each part of the service, checked from Syria.

Core useFails

Without a VPN, Hotels.com returned "Sorry, we couldn't find the page you were looking for" instead of the site; the reporter says it worked normally over a VPN.

Landing pageFails

Without a VPN, Hotels.com showed "Sorry, we couldn't find the page you were looking for" instead of its home page.

Sign-upFails

Without a VPN, Hotels.com showed "Sorry, we couldn't find the page you were looking for" instead of the site, so an account cannot be created.

Sign-inFails

Without a VPN, Hotels.com showed "Sorry, we couldn't find the page you were looking for" instead of the site, so signing in is not possible.

PaymentFails

Without a VPN, Hotels.com showed "Sorry, we couldn't find the page you were looking for" instead of the site, so a booking cannot be paid for.

Progress Timeline

Activity Summary

Blocked in Syria. The team attempted to contact Hotels.com in February 2026, but the message could not be delivered and the company has not yet been reached.

Note

Our Outreach

UnblockSyria attempted to email Hotels.com requesting a review of Syria access restrictions, but the message bounced from both addresses on file; the company has not yet been reached.

What works instead

Until Hotels.com is fully available in Syria, here's what we recommend. The badge on each shows how well it works.

Ahleen

Available

Made in Syria

Need Help with Hotels.com?

If you're experiencing issues accessing Hotels.com in Syria, you can reach out to their support team directly.

Work at Expedia Group? Know someone who does?

Sanctions are lifted. Most companies just haven't updated their policies. A word from inside Expedia Group can change that.

Tips for advocating

  • Reach out to legal, compliance, or policy teams.
  • Reference the lifted sanctions.
  • Point to competitors who have already unblocked Syria.

More from Expedia Group

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Expedia

Blocked

Frequently Asked Questions

No, Hotels.com is currently blocked in Syria. Users in Syria cannot access this service. We are tracking the situation and advocating for change.

Many international services blocked access to Syria due to previous sanctions and compliance policies. Even as sanctions are being reviewed, some companies have not yet restored access. Unblock Syria tracks these services and advocates for change.

You can help by voting on this page to show demand, sharing it on social media, and contacting Hotels.com directly to request they restore access for Syrian users.