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Restricted for users in Syria. Community testing in March 2026, repeated and independently verified, confirmed that the free tier works fully from Syria, including account creation and video generation, but upgrading to a paid plan fails because the payment provider geo-blocks Syrian connections. No outreach to the company has been made yet.
Verified
Independent community testing corroborated the restricted status of HeyGen. Testing from a mobile device on multiple Syrian ISPs confirmed that the free version works fully: the website loads (m.heygen.com), video creation succeeds (a 23-second, 4-scene video was generated), and content can be share...
Investigated
Community testing from a Syrian IP (178.52.46.213) confirmed that HeyGen is accessible for free-tier features but payment is blocked. The main website (heygen.com) loads normally, account creation and sign-in work, avatar creation completes successfully, and the Knowledge Base is fully accessible. H...
If you're experiencing issues accessing HeyGen in Syria, you can reach out to their support team directly.
Sanctions are lifted. Most companies just haven't updated their policies. A word from inside HeyGen can change that.
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