AM
Blocked
Amazon Polly
Text-to-speech service converting text into lifelike spoken audio
AI Audio & VideoAPI Services
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AI platform for generating videos, images, and digital avatars from text and audio
Last Updated
1 Apr, 2026
Category
High-vote services get prioritized for outreach
Company Responded
Hedra's support team responded to the follow-up about sign-up issues in Syria, explaining that one of their authentication providers (WorkOS) is still blocking Syria by default. Hedra stated there is "unfortunately no way for us to adjust this," indicating the geo-restriction on authentication is im...
Follow-up Sent
A community volunteer submitted a second support request to Hedra via their support form reporting that while the website is now accessible from Syria, some services are not functioning properly. Specifically, users are unable to complete the sign-up process. The volunteer requested that Hedra inves...
Verified
Multiple community reports confirmed that Hedra's main website loads and core features (such as AI image generation) work from Syria without a VPN. However, the authentication system (login and account creation) is blocked — both email/password and Google sign-in show an "Access blocked, please cont...
Fully Unblocked
The community volunteer confirmed that the Hedra website is now fully accessible from Syria. After the initial "Done!" response from Hedra's support team and a temporary period where the 403 Forbidden error persisted, the changes appear to have propagated successfully. The volunteer tested the websi...
Follow-up Sent
The volunteer replied to Hedra's support team at support@hedra.com with a screenshot showing the service still returns a 403 Forbidden error despite the "Done!" response. The volunteer also escalated directly to Hedra's founder/team members via personal email addresses, sending the standard outreach...
Company Responded
Hedra's support team replied "Done!" approximately 6 minutes after the initial request, suggesting they attempted to unblock access for Syria. However, testing immediately afterward confirmed the service still returns a 403 Forbidden error. The rapid response time suggests this may have been a parti...
Contacted Company
A community volunteer submitted a support request to Hedra via their support form requesting service access for users in Syria. Hedra's support system (powered by Pylon) auto-acknowledged the request and assigned a tracking ticket. The request referenced the December 2025 OFAC sanctions lift, EU san...
Investigated
Tested from Syria on iPhone using Safari over LTE. Hedra.com returns a 403 Forbidden error. The service completely blocks access from Syrian IP addresses.
You can help change this. Syria's political situation has changed—all sanctions have been lifted. Many companies just haven't updated their policies yet. If you work at Hedra or know someone who does, share our resources with their legal or compliance team. Sometimes all it takes is one person asking the right question.
Tips for advocating: Reach out to legal, compliance, or policy teams. Reference the lifted sanctions. Point to competitors who have already unblocked Syria. Every voice matters.
Contact Hedra Support:
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