5S
Blocked
5Sim
Virtual phone number service for receiving SMS verification codes from online platforms and applications
Digital Goods
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App store and digital content marketplace for Android devices
Last Updated
23 Feb, 2026
Category
High-vote services get prioritized for outreach
Contacted Company
A community volunteer emailed Google's cloud compliance team at google-cloud-compliance@google.com requesting a review of Google Play Store access restrictions for Syrian users. The email referenced the evolving international sanctions landscape, including recent steps by the United States and the E...
Verified
Comprehensive community testing of Google Play from Syria via ADSL connection confirms severely limited functionality. The Play Store interface loads and category tabs (Games, Apps, Kids) are visible, but core features are non-functional: app search returns "This app is not available" (tested with W...
Note
Community report adds ISP-specific detail to Google Play's limited status in Syria. The service works without issues on private ISPs such as ADSL and MTN 4G, but remains restricted on Tarasul (government-linked ISP) connections. The Google Play website (play.google.com) works across all ISPs. This i...
Verified
Community verification confirmed that Google Play remains in a limited state in Syria. The app works on one Google account, but switching to a secondary account causes the store to show "No results" across all sections (Top Charts, For You, Games) and blocks app downloads with "Can't download" error...
Investigated
Google Play is accessible for some people in Syria but not for others due to technical reasons. Google works with internet (IP) addresses rather than blocking or unblocking an entire country. Some IP addresses have had the restriction lifted, while others are still blocked. That’s why it may work fo...
You can help change this. Syria's political situation has changed—all sanctions have been lifted. Many companies just haven't updated their policies yet. If you work at Google Play or know someone who does, share our resources with their legal or compliance team. Sometimes all it takes is one person asking the right question.
Tips for advocating: Reach out to legal, compliance, or policy teams. Reference the lifted sanctions. Point to competitors who have already unblocked Syria. Every voice matters.
Contact Google Play Support:
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