Google Maps

Contacted Company

A community volunteer emailed Google's compliance team as part of a campaign to several companies including Riot Games, Apple and Meta, requesting a review of Syria's service restrictions following the lifted sanctions. No response was recorded.

Contacted Company

A community volunteer emailed Google's compliance team citing Syria's removal from the US state sponsors of terrorism list and noting several companies, including Fedora, Kaggle, Firebase and AMBOSS, have already restored access. No response was recorded.

Contacted Company

A community volunteer emailed Google's compliance team as part of a campaign to several companies, citing Syria's removal from the US state sponsors of terrorism list and asking which regulation, if any, still justifies restricting the service. No response was recorded.

Contacted Company

A Syrian business owner emailed Google's compliance team saying he cannot create a Google Business Profile or add his business location to Google Maps, citing the lifted sanctions and asking for a review to enable local business listings.

Follow-up Sent

The same volunteer followed up with Google's compliance team about five weeks later, repeating the request and citing Syria's removal from the US state sponsors of terrorism list on August 24, 2026. No response was recorded.

Contacted Company

A community volunteer emailed Google's compliance team as part of a wider campaign to several tech companies, requesting a review of Syria's service restrictions in light of the lifted sanctions. No response was recorded.

Follow-up Sent

A digital marketing professional emailed Google's Maps policy team requesting a review of limitations on map contributions, place updates and business visibility connected to Syria, asking whether the restrictions are regulatory, operational or technical.

Contacted Company

A community volunteer emailed Google's compliance team noting that some Google services are already available in Syria while others are not, and asked for a company-level review to enable access across all Google products. No response was recorded.

Contacted Company

A community volunteer sent Google's compliance team a generic request to enable service access for Syrian users, citing the lifted sanctions and referencing Unblock Syria's documentation. No response was recorded.

Follow-up Sent

A community volunteer sent a follow-up to a different Google support address requesting full Maps access, noting the compliance address used previously had not responded and asking for the correct channel to unblock other Google services.

Contacted Company

A community volunteer emailed both Unblock Syria and Google's compliance team directly with a generic request to enable Syria's access to Google's services, citing the lifted sanctions. No response from Google was recorded.

Contacted Company

A community volunteer sent Google's compliance team a generic request to enable service access for Syria, citing the lifted sanctions and pointing to Unblock Syria's documentation. No response was recorded.

Follow-up Sent

The same community volunteer followed up with Google's compliance team over a week later, repeating the request to review Syria's service restrictions in light of the lifted US and EU sanctions. No response was recorded.

Follow-up Sent

The same volunteer followed up with Google's compliance team a few days later, repeating the request for full Google Maps access and adding more detail about the Syrian map data needing updates.

Contacted Company

A community volunteer emailed Google's compliance team requesting full Google Maps access for Syria, and specifically raised that the Syrian map needs major updates that require contributor access, suggesting coordination with Syria's road authority.

Note

A community member attempted outreach to Google Maps Support and Content Partners about map-editing restrictions in Syria but received no clear response, and flagged that the compliance address used elsewhere may not be the right channel for Maps-specific issues.

Evidence Added

A community member with local geographic knowledge documented that Google Maps data for Syria is outdated and inaccurate due to disabled editing: incorrect road classifications, an outdated 2023 satellite layer, and a major highway mislabeled with the wrong route number.

Contacted Company

A community volunteer wrote to Google's cloud compliance team, with us in Cc, urging Google to review continued restrictions on its services for Syrian users following the lifting of US and EU sanctions.

Contacted Company

A community volunteer sent Google's compliance team two near-identical generic requests within a few hours, asking it to raise Syria's continued service restrictions with its legal and compliance team despite the lifted sanctions. No response was recorded.

Contacted Company

A community volunteer emailed Google's compliance team asking it to review Syria's blocked-service restrictions, citing the December 2025 lifting of US and EU sanctions and requesting confirmation Syria can be onboarded. No response was recorded.

Investigated

An early community report found Google Maps accessible in Syria, but turn-by-turn navigation and the ability to add places or routes remained non-functional.