Skip to main content
Unblock Syria

Freshdesk

Freshdesk is blocked in Syria, as of .

Company: Freshworks

Suggest Correction

Customer support software for handling tickets from email, chat, phone and social media, with a help center and automation.

Last Updated

High-vote services get prioritized for outreach

What works

Each part of the service, checked from Syria.

Core useFails

The whole Freshdesk site returned a CloudFront 403 error from Syria, so the product could not be reached or used.

Landing pageFails

Opening the Freshdesk page from Syria returned a CloudFront "403 ERROR: The request could not be satisfied" page instead of the site.

Sign-upFails

The whole Freshdesk site returned a CloudFront 403 error from Syria, so the sign-up page could not be reached.

Sign-inFails

The whole Freshdesk site returned a CloudFront 403 error from Syria, so the sign-in page could not be reached.

Report a change

Work at Freshworks? Know someone who does?

Sanctions are lifted. Most companies just haven't updated their policies. A word from inside Freshworks can change that.

Get the ToolkitView Legal Resources

Tips for advocating

  • Reach out to legal, compliance, or policy teams.
  • Reference the lifted sanctions.
  • Point to competitors who have already unblocked Syria.

Frequently Asked Questions

No, Freshdesk is currently blocked in Syria. Users in Syria cannot access this service. We are tracking the situation and advocating for change.

Most likely a company policy that has not caught up with the law. The US sanctions program on Syria ended on 1 July 2025, the EU lifted its economic sanctions in May 2025, and Syria was removed from the US list of State Sponsors of Terrorism in August 2026. Many companies set their Syria restrictions before these changes and have not updated them. This page shows the evidence we have for Freshdesk and any reply from the company.

You can help by voting on this page to show demand, sharing it on social media, and contacting Freshdesk directly to request they restore access for Syrian users.