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24 Jun, 2026
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Blocked in Syria, confirmed by community testing in February 2026 that returned a regional block page. Since then the team and community volunteers have repeatedly contacted OpenAI, which acknowledged the requests and said it would review them internally but pointed to its list of supported countries, offered no timeline, and has not restored access. It is the most requested service on the platform, and outreach continues.
Company Responded
OpenAI's support team responded to the unblocking request via support@openai.com. An initial AI support agent provided a generic response stating Syria is not on the supported countries list, but the request was escalated to a human specialist after the legal advisor requested human review. The huma...
Contacted Company
Official outreach email sent by the UnblockSyria legal advisor to OpenAI's support team at support@openai.com, requesting a formal compliance review to restore access to ChatGPT, the OpenAI API, and related services for users in Syria. The email referenced the prior February 2026 acknowledgment from...
Follow-up Sent
Official follow-up email sent from corporateaffairs@unblocksyria.com to support@openai.com. OpenAI acknowledged in February that the matter would be passed on internally, but no action has been taken in seven weeks. The email cited DeepSeek, Qwen, Grammarly, Writer, and Replit as accessible competit...
Company Responded
OpenAI responded to the follow-up outreach via support@openai.com with an AI-generated support response. The AI agent stated that ChatGPT and other OpenAI services can only be accessed from countries on their supported list and that it does not have access to non-public compliance review details or ...
Company Responded
OpenAI responded via AI support agent. They stated that ChatGPT and the OpenAI API are only available in countries on their supported list, and that access from an unsupported country may result in account suspension. They indicated no visibility into internal legal/compliance reviews or timelines f...
Contacted Company
Outreach email sent to OpenAI at support@openai.com requesting review of Syria IP restrictions under the current post-sanctions legal framework.
You can help change this. Syria's political situation has changed—all sanctions have been lifted. Many companies just haven't updated their policies yet. If you work at ChatGPT or know someone who does, share our resources with their legal or compliance team. Sometimes all it takes is one person asking the right question.
Tips for advocating: Reach out to legal, compliance, or policy teams. Reference the lifted sanctions. Point to competitors who have already unblocked Syria. Every voice matters.
Contact ChatGPT Support:
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