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Wellness app offering guided meditation, sleep stories, and relaxation exercises
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Progress Timeline
Activity Summary
Calm is restricted in Syria. Community testing in July 2026 showed the site and account creation work normally, but the payment step fails with an error loading the payment form, so no subscription can be completed. A volunteer emailed the support team in February 2026 requesting a compliance review, and the company replied only with an automated ticket acknowledgment.
Investigated
Community testing from Syria found that Calm's website and signup flow load normally, but the payment step fails. After creating an account and reaching the Calm Premium plan selection at calm.com/signup-flow, the payment section returned the error «We couldn't load the payment form. Please try agai...
Company Responded
Calm's support team responded to the unblocking request via an automated email from feedback@calm.com. The response acknowledged receipt and created a support ticket, noting that the team is experiencing higher-than-usual volume but is committed to responding as quickly as possible. No timeline or s...
Contacted Company
A community volunteer emailed Calm's support team at support@calm.com requesting a compliance review to restore access for users in Syria. The email referenced the 2025 OFAC and EU sanctions lift with supporting documentation from unblocksyria.com/resources, and highlighted that several other platfo...
Need Help with Calm?
If you're experiencing issues accessing Calm in Syria, you can reach out to their support team directly.
Work at Calm? Know someone who does?
Sanctions are lifted. Most companies just haven't updated their policies. A word from inside Calm can change that.
Tips for advocating
- Reach out to legal, compliance, or policy teams.
- Reference the lifted sanctions.
- Point to competitors who have already unblocked Syria.
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Frequently Asked Questions
Calm is restricted in Syria. Access may require workarounds or may not be fully functional. We are monitoring the situation.
Many international services blocked access to Syria due to previous sanctions and compliance policies. Even as sanctions are being reviewed, some companies have not yet restored access. Unblock Syria tracks these services and advocates for change.
You can help by voting on this page to show demand, sharing it on social media, and contacting Calm directly to request they restore access for Syrian users.