Calm
Wellness app offering guided meditation, sleep stories, and relaxation exercises
Mental Health
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Online therapy platform connecting users with licensed therapists via chat, phone, and video
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High-vote services get prioritized for outreach
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Activity Summary
Restricted for users in Syria. Community testing in March 2026 from a Syrian connection confirmed that the BetterHelp site loads and the onboarding flow works without a VPN, but Syria is missing from the country list during therapist matching, which prevents users from completing signup. No outreach to the company has been made yet.
Verified
Community testing from a Syrian IP (Tarassul ISP, 77.44.192.30) confirmed that BetterHelp's website loads and functions normally without a VPN. The homepage at betterhelp.com displays correctly, and the onboarding flow at betterhelp.com/get-started is interactive and fully navigable. However, Syria ...
Need Help with BetterHelp?
If you're experiencing issues accessing BetterHelp in Syria, you can reach out to their support team directly.
Work at BetterHelp? Know someone who does?
Sanctions are lifted. Most companies just haven't updated their policies. A word from inside BetterHelp can change that.
Tips for advocating
- Reach out to legal, compliance, or policy teams.
- Reference the lifted sanctions.
- Point to competitors who have already unblocked Syria.
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Frequently Asked Questions
BetterHelp is restricted in Syria. Access may require workarounds or may not be fully functional. We are monitoring the situation.
Many international services blocked access to Syria due to previous sanctions and compliance policies. Even as sanctions are being reviewed, some companies have not yet restored access. Unblock Syria tracks these services and advocates for change.
You can help by voting on this page to show demand, sharing it on social media, and contacting BetterHelp directly to request they restore access for Syrian users.