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BlockedContacted
Airwallex
Global fintech platform for business banking, payments, and international money transfers
Payment ServicesBanking+1
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Digital payment cards and crypto wallet service for online transactions
Last Updated
25 Feb, 2026
Categories
High-vote services get prioritized for outreach
Contacted Company
A community volunteer emailed Volet's support team at support@volet.com requesting that service access be fully enabled for users in Syria. The email referenced the lifting of U.S. and EU sanctions on Syria and included links to official OFAC documentation. This is the second outreach attempt follow...
Evidence Added
A user from Syria reported that Volet is partially accessible. The website can be accessed from a Syrian IP address, but Syria is not listed as a country during registration, and Syrian identity documents cannot be used for account verification.
Declined
A community volunteer contacted Volet.com requesting Syrian document verification support. Volet declined, stating they do not accept Syrian documents for legal reasons and blocked the account. The volunteer provided OFAC references showing sanctions were lifted, but Volet maintained their position.
You can help change this. Syria's political situation has changed—all sanctions have been lifted. Many companies just haven't updated their policies yet. If you work at Volet or know someone who does, share our resources with their legal or compliance team. Sometimes all it takes is one person asking the right question.
Tips for advocating: Reach out to legal, compliance, or policy teams. Reference the lifted sanctions. Point to competitors who have already unblocked Syria. Every voice matters.
Contact Volet Support:
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