Airwallex
Global fintech platform for business banking, payments, and international money transfers
Crypto wallet and payment service built into Telegram for sending, receiving, and trading digital assets
High-vote services get prioritized for outreach
Declined
Telegram Wallet's Complaint Handling Department responded via complaints@wallet.tg with a substantive human reply following the initial outreach. The team acknowledged reviewing the sources provided but declined to commit to any change or timeline, stating that Crypto Wallet services remain unavaila...
Company Responded
Telegram Wallet's support team responded to the unblocking request via an automated email from complaints@wallet.tg. The response confirmed receipt of the request and stated it is being reviewed by support staff. No timeline, ticket number, or specific acknowledgment of the Syria access issue was pr...
Contacted Company
Official outreach email sent to complaints@wallet.tg requesting review of Syria IP restrictions under the current OFAC and BIS framework.
You can help change this. Syria's political situation has changed—all sanctions have been lifted. Many companies just haven't updated their policies yet. If you work at Telegram Wallet or know someone who does, share our resources with their legal or compliance team. Sometimes all it takes is one person asking the right question.
Tips for advocating: Reach out to legal, compliance, or policy teams. Reference the lifted sanctions. Point to competitors who have already unblocked Syria. Every voice matters.
Contact Telegram Wallet Support:
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